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Kelly Coleman

Rochester,NY 14626

585-***-****

abn8mb@r.postjobfree.com

Objection A challenge and responsible position with progressive organization where my work experience will be of value and allow

professional growth.

Experience Aug.2009 Present Family Advocate 585-***-**** Rochester,NY

Knowledge of many local family services

Encourages and assists family to participate and make use of all services given to them

Acquires proper resources for parents understanding principles, child development, education, and

crises intervention

Assist family in identifying individual needs for child

Create action plans assisting family and child with completion of goals

Communicates and establishes working relationships with appropriate service providers/community

agencies

Works with school to help the child succeed

Establishes a comfortable working relationship assisting family

Informs parents the importance of screening, documentation, and follow up services

Explains the needs and importance to keep all appointments for all screenings evaluations and follow

ups

Assist parents in scheduling appointments and provide transportation when

needed

Oct.2004 Aug.2009 Auto Zone 585-***-**** Rochester, NY

Sales Manager

Inventory manager

Managed Shipping and receiving logs

Performed inventory management for hub/store

Made orders for supplies and merchandise

Responsible for maintaining orders of shipment from warehouse inbound and outbound

Completed daily task in a timely manner

Managed night truck crew

Organized store supplies

Responsible for reporting unexplained loss to LP

Fulfilled company recalls

Oct.2003 Sept. 2004 Securitas 585-***-**** Rochester, NY

Security Guard (Frontier)

Greeted and escorted visitors around facility

Proficient in Microsoft Office

Managed visitor log

Accepted shipments from various companies

Knowledge of various alarms

Experience with multi phone lines

July 2002 July 2003 S.V. Moffett 585-***-**** Henrietta, NY

Shipping and Receiving

Knowledge of UPS shipping system

Excellent communication skills

Performed duties assigned by Managers

Accomplished assignments on time

Maintained shipping logs

Completed customer orders

March 2001 June2002 Sears 585-***-**** Rochester, NY

Customer Service Specialist

Able to resolve inquiries from customers, internal and external

Capable of making appropriate decisions

Excellent communication skills

Completed and received customer service training

Education

Present Monroe Community College Rochester, NY

Major Criminal Justice/ Minor Juvenile Justice

Rush Henrietta SHS Class Of 1999

Professional references available upon request

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