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Healthcare/Pharmacy Business Systems Analyst

Location:
Tampa, FL, 33612
Posted:
February 03, 2013

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Resume:

Meetali Desai

**** ********* *****, ***#**, Huntsville, Al-35802

256-***-****, abn8ec@r.postjobfree.com

OBJECTIVE:-

A self-motivated HealthCare Professional with project management, software

implementation and Business/Financial Analysis experience along with

just enough Computers and Systems knowledge; thriving to advance career by

getting placed in booming and continuously changing environment of

HealthCare IT industry.

EDUCATION:-

> Master of Business Administration, Concentration HealthCare Management

(University of North Alabama, Florence, AL)

Aug 2007- Dec 2009

> Bachelor of Science in Pharmacy (B.S. Pharm)

June 2003-May 2007

(Pune University, Pune, India)

PROFILE SUMMARY:-

> Overall 4 years of work experience in Healthcare industry

> Almost three years of experience as a Business / Systems Analyst in

Hospital Setting

> Experience working as the Project lead for software implementation as

well as Software Support and Maintenance

> Familiar with industry standard methodologies like Agile, SCRUM, XP,

Rational Unified Process (RUP), Waterfall and industry specific Hybrid

models.

> Knowledge about Risk Management Life cycle and Expert in creating

process flow diagrams and data flow diagrams to define Business

schemes.

> Excellent interpersonal, analytical and documentation skills. Can work

on both Business and Systems Requirements, Analyze, convert and convey

them to developers for any software development life cycle stage.

> Identified various problem processes, applications and routines;

communicated with the vendor and troubleshoot appropriately towards

timely resolution

> Performed root cause analysis, ad hoc analysis and trend analysis

> Data extraction and data analysis using MS Access and MS Excel

> Expert level observation and result oriented analytical skills on any

given project

> Experience leading meetings of cross functional teams which include

Vendors, Pharmacists, IT, Patient Accounting/Revenue Integrity and

Finance

> Evaluated the need of the users, gathered requirements and submitted

system enhancement requests

> Analyzed and explored opportunities to optimize overall financial

performance of the department

> Helped department with the budgeting process and perform monthly

Budget Variance Analysis

> Experience with the Hospital Information System(GE Centricity),

Inventory management system(PhACTS), Automated Drug Dispensation

System(Pyxis) etc

PERSONNEL SKILLS:-

> Self Starter

> Quick learner

> Multi-tasking and Prioritizing in fast pace environment

> Troubleshooting

> Problem solving, Decision making, Project management, delegating and

determining strategies

> Team Player

> Excellent communication skills

> Demonstrated ability to work under minimal supervision

> Working Knowledge of MS SQL

> Competent in Microsoft Word, Excel, Access, Visio and PowerPoint

PROFESSIONAL EXPERIENCE:-

Huntsville Hospital System, Huntsville Al

May'10-

Current

Huntsville Hospital is an 881-bed community-based, not-for-profit

institution. It is the second largest hospital in the State of Alabama and

is the eighth largest publicly owned hospital system in the nation. It

employs about 7,000 employees and has Medical Staff with more than 750

physicians.

Role: Business Analyst - Pharmacy

Responsibilities:

> Software Implementation, Testing, Support and Maintenance

. Project Lead in Implementing software (Sentinel and Sentrex -Sentry

Data Systems) and act as Subject Matter Expert

. Mapping data of Procurement database with that of the Charging

database

. Responsible for ongoing modification and system configuration required

for maintaining and enhancing technologies related to 340B program

. Develop and maintain project documentation

. Conduct user Training

. Responsible for setting up and conducting Status Update meetings for

upcoming go-live.

. Develop Project Plan and track projects to ensure that the deadlines

are met

. Act as a liaison between vendor and system users; Coordinate with the

software users, evaluate their needs and communicate with the Vendor

to request system enhancements accordingly

. Involved in complex testing of the information systems and various

interface setups within applications.

. Perform regular ad hoc analysis, identify issues and troubleshoot

. Design and optimize the workflow

. Develop and analyze reports using MS Access and MS Excel

. Perform regular Audits to ensure compliance

. Create Policies and Procedures and ensure that the Hospital is in

complete compliance

. Establish direct contracts with Drug Vendors for items that are not

available at 340B pricing via Wholesaler and/or Group Purchasing

Organizations

> Financial Analysis

. Responsible for analyzing and exploring opportunities to optimize

overall financial performance of the department

. Utilize several reports, Perform trend analysis to track the

financial performance of the department

. Develop Ad Hoc reports using Microsoft Access, present the

interpretation of report analysis to the Director of Pharmacy and

make recommendations

. Perform monthly budget variance analysis

. Perform Drug Cost Analysis using the Acquisition as well as

Reimbursement data to see if the department is making profits on the

expensive drug

. Responsible to ensure that all the Pharmacy purchases are invoiced

under the appropriate cost centers and financial accounts

> Revenue Integrity/Charging

. Help Revenue Integrity to Bill Medicaid for 340B priced drugs as per

State Medicaid Regulations

. Help Create Drug Charge Codes following the Medicare HCPCS codes

. Develop reports for Patient Accounting to help them bill Self

Administered Drugs for Medicare Outpatients appropriately

. Audit drug charges to ensure that the charge quantity is crossing over

correctly from Automated Drug Dispensation system(Pyxis) and the

hospital clinical system(GE Centricity) to the Billing

system(HealthQuest) as well as 340B software(Sentry Data Systems)

. Help Patient Accounting with the process of annual update of all the

pharmacy charges

> Monitoring Drug Contracts

. Conduct regular audits on drug contracts to verify whether the

appropriate contracted price on drugs are loaded on all 22 hospital

accounts and initiate inquiries on those contracts that are loaded

incorrectly

. Follow up with vendors to ensure that the contracts that are nearing

their expiration are renewed in timely manner to avoid paying Off-

Contract pricing

. Establish 340B Disproportionate Share Inpatient Pricing Agreements

with Drug Companies that offer such pricing to optimize savings

Meridian HealthCare, Mumbai, India

May'07-August'07

Role: Assistant Manager

Responsibilities

. Refine and Implement marketing plan, communication strategy and

corporate identity program

. Supervise the Quality Control department operations and help process

improvisation

. Coordinate with ERP vendor and implement Enterprise Resource

Planning ( ERP )

. Conduct Staff training for ERP

Ashwini Hospital, Pune, India

May'06-April'07

Role: Administrative Assistant

Responsibilities

. Coordinate schedules, organize patient files, handle billing and

insurance documentation and act as liaison for doctors and patients

. Prepare departmental budget and track expenditures of the various

departments

. Plan and schedule departmental meetings and appointments

. Assist in inventory control and staff utilization

. Assist HR department in hiring

Griffon Pharmaceuticals LTD, Mumbai, India

Oct'05-Nov'05

Role: Pharmacy Intern

Responsibilities

. 180 hours of practical training associated with various production

departments i.e. quality assurance, quality control; and biological

and chemical bacterial vaccine

. Perform research and study on procedures for preparation and

evaluation of various pharmaceutical preparations like tablets,

capsules, syrups and antibiotics

. Assist in activities of analytical department which include

dissolution and disintegration studies

. Assist in activities involved in the production of solid dosage forms

including filing, coating, labeling and packaging



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