Meetali Desai
**** ********* *****, ***#**, Huntsville, Al-35802
256-***-****, abn8ec@r.postjobfree.com
OBJECTIVE:-
A self-motivated HealthCare Professional with project management, software
implementation and Business/Financial Analysis experience along with
just enough Computers and Systems knowledge; thriving to advance career by
getting placed in booming and continuously changing environment of
HealthCare IT industry.
EDUCATION:-
> Master of Business Administration, Concentration HealthCare Management
(University of North Alabama, Florence, AL)
Aug 2007- Dec 2009
> Bachelor of Science in Pharmacy (B.S. Pharm)
June 2003-May 2007
(Pune University, Pune, India)
PROFILE SUMMARY:-
> Overall 4 years of work experience in Healthcare industry
> Almost three years of experience as a Business / Systems Analyst in
Hospital Setting
> Experience working as the Project lead for software implementation as
well as Software Support and Maintenance
> Familiar with industry standard methodologies like Agile, SCRUM, XP,
Rational Unified Process (RUP), Waterfall and industry specific Hybrid
models.
> Knowledge about Risk Management Life cycle and Expert in creating
process flow diagrams and data flow diagrams to define Business
schemes.
> Excellent interpersonal, analytical and documentation skills. Can work
on both Business and Systems Requirements, Analyze, convert and convey
them to developers for any software development life cycle stage.
> Identified various problem processes, applications and routines;
communicated with the vendor and troubleshoot appropriately towards
timely resolution
> Performed root cause analysis, ad hoc analysis and trend analysis
> Data extraction and data analysis using MS Access and MS Excel
> Expert level observation and result oriented analytical skills on any
given project
> Experience leading meetings of cross functional teams which include
Vendors, Pharmacists, IT, Patient Accounting/Revenue Integrity and
Finance
> Evaluated the need of the users, gathered requirements and submitted
system enhancement requests
> Analyzed and explored opportunities to optimize overall financial
performance of the department
> Helped department with the budgeting process and perform monthly
Budget Variance Analysis
> Experience with the Hospital Information System(GE Centricity),
Inventory management system(PhACTS), Automated Drug Dispensation
System(Pyxis) etc
PERSONNEL SKILLS:-
> Self Starter
> Quick learner
> Multi-tasking and Prioritizing in fast pace environment
> Troubleshooting
> Problem solving, Decision making, Project management, delegating and
determining strategies
> Team Player
> Excellent communication skills
> Demonstrated ability to work under minimal supervision
> Working Knowledge of MS SQL
> Competent in Microsoft Word, Excel, Access, Visio and PowerPoint
PROFESSIONAL EXPERIENCE:-
Huntsville Hospital System, Huntsville Al
May'10-
Current
Huntsville Hospital is an 881-bed community-based, not-for-profit
institution. It is the second largest hospital in the State of Alabama and
is the eighth largest publicly owned hospital system in the nation. It
employs about 7,000 employees and has Medical Staff with more than 750
physicians.
Role: Business Analyst - Pharmacy
Responsibilities:
> Software Implementation, Testing, Support and Maintenance
. Project Lead in Implementing software (Sentinel and Sentrex -Sentry
Data Systems) and act as Subject Matter Expert
. Mapping data of Procurement database with that of the Charging
database
. Responsible for ongoing modification and system configuration required
for maintaining and enhancing technologies related to 340B program
. Develop and maintain project documentation
. Conduct user Training
. Responsible for setting up and conducting Status Update meetings for
upcoming go-live.
. Develop Project Plan and track projects to ensure that the deadlines
are met
. Act as a liaison between vendor and system users; Coordinate with the
software users, evaluate their needs and communicate with the Vendor
to request system enhancements accordingly
. Involved in complex testing of the information systems and various
interface setups within applications.
. Perform regular ad hoc analysis, identify issues and troubleshoot
. Design and optimize the workflow
. Develop and analyze reports using MS Access and MS Excel
. Perform regular Audits to ensure compliance
. Create Policies and Procedures and ensure that the Hospital is in
complete compliance
. Establish direct contracts with Drug Vendors for items that are not
available at 340B pricing via Wholesaler and/or Group Purchasing
Organizations
> Financial Analysis
. Responsible for analyzing and exploring opportunities to optimize
overall financial performance of the department
. Utilize several reports, Perform trend analysis to track the
financial performance of the department
. Develop Ad Hoc reports using Microsoft Access, present the
interpretation of report analysis to the Director of Pharmacy and
make recommendations
. Perform monthly budget variance analysis
. Perform Drug Cost Analysis using the Acquisition as well as
Reimbursement data to see if the department is making profits on the
expensive drug
. Responsible to ensure that all the Pharmacy purchases are invoiced
under the appropriate cost centers and financial accounts
> Revenue Integrity/Charging
. Help Revenue Integrity to Bill Medicaid for 340B priced drugs as per
State Medicaid Regulations
. Help Create Drug Charge Codes following the Medicare HCPCS codes
. Develop reports for Patient Accounting to help them bill Self
Administered Drugs for Medicare Outpatients appropriately
. Audit drug charges to ensure that the charge quantity is crossing over
correctly from Automated Drug Dispensation system(Pyxis) and the
hospital clinical system(GE Centricity) to the Billing
system(HealthQuest) as well as 340B software(Sentry Data Systems)
. Help Patient Accounting with the process of annual update of all the
pharmacy charges
> Monitoring Drug Contracts
. Conduct regular audits on drug contracts to verify whether the
appropriate contracted price on drugs are loaded on all 22 hospital
accounts and initiate inquiries on those contracts that are loaded
incorrectly
. Follow up with vendors to ensure that the contracts that are nearing
their expiration are renewed in timely manner to avoid paying Off-
Contract pricing
. Establish 340B Disproportionate Share Inpatient Pricing Agreements
with Drug Companies that offer such pricing to optimize savings
Meridian HealthCare, Mumbai, India
May'07-August'07
Role: Assistant Manager
Responsibilities
. Refine and Implement marketing plan, communication strategy and
corporate identity program
. Supervise the Quality Control department operations and help process
improvisation
. Coordinate with ERP vendor and implement Enterprise Resource
Planning ( ERP )
. Conduct Staff training for ERP
Ashwini Hospital, Pune, India
May'06-April'07
Role: Administrative Assistant
Responsibilities
. Coordinate schedules, organize patient files, handle billing and
insurance documentation and act as liaison for doctors and patients
. Prepare departmental budget and track expenditures of the various
departments
. Plan and schedule departmental meetings and appointments
. Assist in inventory control and staff utilization
. Assist HR department in hiring
Griffon Pharmaceuticals LTD, Mumbai, India
Oct'05-Nov'05
Role: Pharmacy Intern
Responsibilities
. 180 hours of practical training associated with various production
departments i.e. quality assurance, quality control; and biological
and chemical bacterial vaccine
. Perform research and study on procedures for preparation and
evaluation of various pharmaceutical preparations like tablets,
capsules, syrups and antibiotics
. Assist in activities of analytical department which include
dissolution and disintegration studies
. Assist in activities involved in the production of solid dosage forms
including filing, coating, labeling and packaging