Anna Marie Birrer

**** **** ******* *** *** #****

Katy, TX. 77493

Cell: 281-***-**** Home: 281-***-****

Objective

Highly motivated and qualified individual. Has 5 plus years in customer service.

Reliable and dependable. Looking for stability within a company with many

opportunities to move up.

Experience

ARC 03/12-01/13

Customer Service Sales Rep

Processed invoices for all of the architects and engineers that

required the company's services. Handled all quotes in obtaining sales for the

company. On occasion helped with production which including printing specs and

blue prints. I also coded all the accounts payable and receivable.

Lifetouch Inc 11/10- 03/12

Photographer Katy, TX

Takes high quality photos, tends to the customer’s needs while providing

professional support to make sure that a guest experience is great from the time

they come to the studio for their session until they leave.

Potentia Energy 01/10-12/11

Customer Service Representative Houston, TX

Provided top notch customer care over the phone. Constantly had to

educate myself to stay on top of the changing energy market. Did billing,

enrollments, customer’s complaints, and renewals. Worked using the computer

system Pinnacle to accomplish all the tasks on a daily basis. Computer typing,

Customer Support, Technical Support.

Transcore 11/08-12/10

Data Entry Clerk Houston, TX

I processed vehicle license plates through a computer system and issued tickets

to toll way violators. I had a quota of 600 images an hour to meet throughout one

12 hour shift. 700 images an hour on average.

Education

Colorado Technical University Colorado Springs, CO

(Associates of Applied Science) 2007-2009

I graduated with honors and had a 3.67 final GPA upon graduating.

CERTIFICATION

Health Tech Systems (CTU, March/2009)

ICD-9 & CPT (CTU, March/2009)

SKILL

Type 45 wpm Expert

excel Expert

Power Point Expert

Microsoft Word Professional 2007 Expert

Operating System Vista and Windows XP Expert

Photographer Expert

customer service/sales Expert

Multi-line Phone Systems Expert

References

Available upon request.

Contact this candidate