Sales Manager Medical Management .Net Customer
Resume:
Brenda McDaniel
Strategic Meetings & Travel Manager
Bennett, NC 27208
Home: 336-***-****
Direct Line: 336-***-****
Fax: 336-***-****
Email: **************@****.***
Website: www.brendamcdaniel.net
IPAD2
PROFILE
Highly experienced Meeting Travel Planner for company totaling sales of 2 billion dollars in last decade.. Director of Charter 135 operations and overall travel department manager with 2 staff members and annual budget of 1.5 million dollars. Proven problem solver. Adept at verbal and written communication and policy development. Skilled in leading staff, prioritizing assignments, delegating and organizing annual events for small and citywide event participation. Proficient with airline booking and pricing programs including Worldspan, Sabre and Apollo airline reservations systems. Charter programs including Avianis, Charter X, Navpak, AirNav and Flight Aware. (A live air tracking program). Additional skills include Microsoft Office: Word, Outlook, Excel, Access & PowerPoint.
PROFESSIONAL EXPERIENCE
Ledford Medical, 1417 Boulder Court, Greensboro, NC 27407 11/2000 - 09/30/2010 (10 years senior management level.)
Travel Department Manager/ Meeting & Travel Manager / Director of scheduling operations for 135 Charter Operation Sara Air LLC
Managed travel department for company growing from 13 people to 180. Budgeted travel for field staff and executives. Managed customer site visits including air/hotel/limos and dinners for multi million dollar sales.
Managed regional conferences, zone meetings and national sales conferences. Worked with channel partners GE Medical Systems 2000 – 2003 and Philips Medical Systems 2003 – 2010
Managed booking operation and assisted in formation of 135 Charter operation working with FAA to finalize approval – Sara Air LLC. Most recently director of charter operations scheduling and working with pilots and ground operations.
Starship Travel Inc. Owner and manager of successful travel company – 1990 - Nov 1999.
Founded travel company from upstart to successful business that was sold to Williamsburg-American Express Travel in 1999. Employed and hired staff and managed and directed all sales operations for company
Directed sales, advertising and motivation of staff to successful outcomes. Supported meeting planning for companies and worked with several key companies in the Triad and Nationwide.
Travel Center- Greensboro Airport (1998 - 1990)
Provided full sales support to the company and direct marketing skills Handled domestic and international sales for several major corporations. Implemented and maintained customer sales relations for companies including Sara Lee, RJR and other fortune 500 companies.
Piedmont Airlines Inc. Winston Salem NC (1971 - 1978) Reservation agent, domestic & later international rate desk and group corporate sales.
EDUCATION
Jordan Matthews High School – Siler City N. C.
Piedmont (USAIR) Reservations Systems – Winston Salem NC
Sabre Reservations Systems – Chicago IL.
Apollo Reservations Systems School - Worldspan Reservations System –– Dallas TX.
Worldspan Travel Systems School – Atlanta, GA.
AirNav Computer Flight Tracking Systems
Avianis Charter Quoting Program
Microsoft Office Applications - ALL
Salary Requirements: . Salary is negotiable. However as a dedicated person willing to assist travel management 24/7 the company I join will benefit from my experience, commitment, and industry contacts to handle all operations dealing with travel management.
Letter of Recommendation from Henry Ledford, owner Ledford Sales Corp.
03-14-2012
To whom it may concern:
Brenda McDaniel was employed by Ledford Medical from November of 2000 until October of 2010. We brought her on to help control our sales rep’s airline ticket cost which was running over a million dollars a year. She cut that in half by implementing sophisticated control measures and management tools and, without hesitation, stepped up to the plate and took over all aspects of our travel and meeting planning. Brenda played a major role in the success of our sales process and customer relations as she became a main personal interface with our customer base of doctors, hospital administrators and CEO’s when coordinating their site visits to major medical facilities across the country. This demanding task required creative and logistical management of tight schedules with airlines and charter flights, limo’s, meals, hotels, meeting spaces and entertainment all while maintaining her delicate personal touch with everyone involved. Brenda was also responsible for our national and regional sales meetings and conventions and was entrusted to negotiate contracts with the airlines, rental car companies and hotel chains. She became an ambassador for Ledford Medical as we could always count on her hard work, loyalty, integrity and positive attitude in every job she took on.
When we launched a charter air company during Brenda ran the sales and marketing development while still directing her team in the company’s travel management and meeting planning.
Brenda is a team player and team leader. I recommend Brenda to you with a heartfelt sincere appreciation for what she did for our company and what she may do for yours in the future.
Sincerely,
Hank Ledford
Ledford Sales Corporation
(Home) 336-***-****
(Cell) 336-***-****
(Email) ****.*******@**********.***
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