Brian L. Webb, MBA
** ******** ***** ** *******, MO 63304 636-***-**** cell
*************@*****.***
Career Summary
A dynamic, results-oriented business manager with excellent leadership
skills and business acumen open to permanent, long-term employment with
your organization where I can expand my career path and drive success.
Known for:
High-Level Financial Expertise to Drive Profitability
Operational Excellence in Facility and Project Management
Quality Design Ability including AutoCad, with 'Green' Expertise
Successful Contract Negotiations, Purchasing and Union Experience
Process Mapping with Superior Waste Reduction Results
Exceptional Team Management and Client Relations
Professional Experience
Decorator Fold, Creve Coeur, MO Consultant
2010 - present
Specialty dry cleaning & restoration company providing insurance services
for water and fire damage.
. Developed an aggressive sales program to expand company influence &
profitability. Result: Greater brand recognition and bottom-line
growth.
. Managed stores (5) with emphasis on customer service and business.
Result: Reputation as superior high end cleaning services receiving
who's who award of St Louis.
Color Art - FMSG, Inc., Creve Coeur, MO Sr Project Manager
2008 - 2009 Office Furniture company
specializing in office design and professional stadium builds.
. Directed all interior space design, furniture, fixtures, & equipment
for CitiField/Mets Stadium in Queens, NY. Managed 200+ subcontracted
employees, labor unions and city management. Result: On-
time completion with superior satisfaction reference from Queens
Ballpark Co.
. Directed all interior space design, furniture, fixtures, & equipment
for Amway Center/Orlando Magic Basketball in Orlando, FL. Designed
with autocad. Negotiated contracts and pricing agreements. Created
purchase lists. Result: Contract win. Under budget, union and
subcontractor negotiations. High customer satisfaction level.
Colt Industries, Inc., St Louis, MO Chief Operations Officer / Director of
Operations 2006 - 2008 #1 DuPont Corian distributorship, over 9
state region with annual revenue of $35m.
. Led company operations, including: Corp headquarters, Call Center,
plus 7 national Warehouse Facilities. Managed staff and offices.
Dept Head for Human Resources, Accounting, IT, Communications,
Training, and Marketing departments.
. Spearheaded Marketing plan with Customer Service team to upsell
product during ordering transactions. Result: First time in
organizational history that Operations generated positive income, Net
revenue of over $2m.
. Took ownership of A/R in excess of 90 days. Result: Recovered over
$750K in revenue believed uncollectible in 2007. Awarded for financial
growth.
. Relocated warehouse to Washington, MO. Result: Warehouse cost
reduction of 45%
. Negotiated shipping location to Kenner, LA. Result: Reduced
logistics costs by 65%
. Purchased warehouse to renovate for $20/sq ft. Result: Sold after 1
years $70/sq ft.
Varwig Enterprises, St Louis, MO General Manager
2005 - 2006
General Contractor for unique $3m. Frank Lloyd Wright home, only the 4th in
St Louis.
. Directed all vendor and subcontractor services for residential
building project. Controlled entire completion schedule. Responsible
for P&L, billing, labor, construction, project strategy development,
and team management.
. Completed home under budget and on schedule. Handled public relations
with media. Result: High customer satisfaction level, Cost 40% of
appraised value.
ServiceMaster Construction Services, St Charles, MO Senior Project
Manager 2002 - 2005
Most recognized Fire and Water Damage Mitigation Co in US, 9 St Louis
locations, $50m+ GP
. Administered projects for commercial and residential new construction
and restoration. Directed project teams of up to 20 FTEs and five
subcontracting groups. Established process and procedure. Developed
key strategies and critical paths.
. Process mapped. Controlled costs through effective management of
labor and materials. Identified individuals necessary to fill key
positions by coordinating personal skills to complete the workforce.
Result: Improved job satisfaction among employees, reduced turn-over,
teamwork development, and higher productivity.
. Leveraged relationships with long-term vendors to reduce costs.
Result: Expense reduction of 38% over prior year, largest reduction
in company history.
Interiors Unlimited, St Louis, MO Director of Operations
2001 - 2002
Successful 33 yr old Office Design Organization, St Louis' largest design
team, $20m. annually
. Manager of company operations departments: Installation, Facility,
Warehouse. Supervised 21 direct reports and five subcontractors.
Acting liaison between Sales and Installation. Established internal
pricing system.
. Took over Operations of an organization lacking clear roles and
responsibilities. Established defined job descriptions and processes.
Result: Improved cooperation. Better quality and on-time completion
of orders. Administered three year projected plan.
. Process mapped facility. Identified waste. Result: Eliminated
$350,000 in unnecessary costs within three months, more than $1m for
year.
. Negotiated subcontractor pricing structure. Result: Standardized
billing, higher profit.
. Reduced unnecessary overtime through scheduling system. Result:
Better schedule control, virtually eliminating overtime.
. Sales orders directed through Operations lead. Result: Greater cost
control. Standardization of processes with less repeat deliveries.
Herman Miller - Workplace Resource, St. Louis, MO National Service Net
Manager 1998 - 2001
2nd largest Office Furniture Co known for cutting-edge, high-end design.
Publically traded, Fortune 1000 company, Top 100 best companies to work for
in US.
. Organized and coordinated multi-faceted projects, managing 166
dealerships nationwide consecutively. Provided commercial project
management. Worked closely with designers, architects, general
contractors, and customers. Supervised teams of 5-15 subcontracted
laborers. Result: Projects totaling more than $2 million/year
completed on time and under budget.
. Managed customer service department. Handled customer complaints,
identified problems, assigned and scheduled installation leads to
resolve issues. Responsible for organizing the warehouse and
scheduling deliveries. Result: Developed quality assurance
procedures to assure customer satisfaction.
. Established prequalification policy to determine scope of work before
technician was sent. Created issue tracking system to identify
outstanding issues. Result: Customer satisfaction improvement. 72%
fewer return trips. Repeat business.
. Partnered with Marketing Director for St. Louis Art Museum trade show
showcasing local architect, Charles Eames. Managed all logistics and
media. Result: Highly complex exhibit was second highest attended
feature of 2001. Won Starbuck's contract.
Precision Office Installers, St. Louis, MO Warehouse Manager /
Installer 1994 -1998
Leader in Office Furniture Reconfiguration and Storage, State of the art
86,000 sq ft warehouse
. Managed team of 13 office installation laborers. Organized warehouse.
Designed product location system. Directed deliveries. Result:
Easier product identification and location. Additional lease space.
Improved ROI.
Competencies
Microsoft Word, Excell, Access, Project, Lotus Notes, PowerPoint, AutoCad
Education
Master's Degree in Business Administration, 2005, Dean's honor roll
Lindenwood University, St. Charles, MO
Bachelor's Degree in Business Administration, Minor in Marketing, 2001,
Dean's honor roll
Lindenwood University, St. Charles, MO