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Customer Service Quality Control

Location:
Manhattan Beach, CA, 90266
Posted:
January 29, 2013

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Resume:

I am writing in regards to the graphic designer position advertised on postjobfree.com that is located in Torrance. My background is in both web ( babycenter.com ) and print (Cassiday Studios, Vibe Media INC), and I would be able to ensure that designs made in print will work well with the online components of the grander marketing strategy.

Thank you for your time,

John Ercek

310-***-****

abn5u0@r.postjobfree.com

1167 magnolia Ave

Manhattan Beach CA 90266

Experience

2009 - 2013

Manhattan Beach, CA

Flatter / Comic Colorist

Freelance

Comic book production artist

Photoshop production prepping comic book art work for colorists

2007 - 2008

San Francisco, CA

Photoshop Artist

Babycenter.com

Photoshop production artist responsible for product photography and html slicing

“SKU” product photography production (retouching) Matching output to color samples Assisting in the creation of graphic materials for marketing Searching and incorporating stock photography in projects

2004 - 2007

Venice, CA

Photoshop Production Lead / IT

Cassiday Studios

Team Lead insuring quality of product. Consultant for web based PHP/SQL solutions

Overseeing and quality control of photo editing team Color Correcting studio photography work Overseeing and quality control of other color correctors Implementation of SQL database and PHP programs

2002 - 2004

Los Angeles, CA

Production Artist / Director

Vibe Media Inc.

Creative force behind company’s national website

Graphic Design in a fast paced environment Responsible for prioritizing workload between online and print demands Extensive photo retouching, optimization, and manipulation Graphic design on nationwide print ads Photographer for clients

2001 - 2002

Marina Del Rey, CA

Assistant Post-Production Coordinator

South Park

Administrative Position on cable broadcast show, fast paced environment

Cut and Paste of Storyboards Tracking production of animated show shot by shot using Microsoft Access Database Responsible for anticipating and preventing problems in the coordination of materials for production

2001

Gardena, CA

Customer Service Representative /

Nissan

Assistant Information Technology Tech

Optimized a temporary assignment so that company could take advantage of my skills

Designed “pyra”, a virtual representative for intranet virtual service representative Assisted in maintaining Consumer Affairs information resource website Customer service duties and general corporation office tasks

2000 - 2001

Marina Del Rey, CA

Lip Synch Animator

South Park

Production animation for cable show

Use of Alias and Maya to produce animated show Lip Synch animation

1999 - 2000

Los Angeles, CA

3d artist / General workstudy

USC Image Understanding Lab

Modeling objects in 3d for use in visual experiments

3d modeling of everyday objects in raydream studio Texture mapping of objects using digital photography Photo shoots of everyday objects using digital camera

1996 - 1999

Los Angeles, CA

Customer Service

USC Housing

3 years of customer service over the phone for housing grievances.

Customer service representation for housing maintenance Some late night shifts, requiring independent judgement Some face-to-face customer service regarding IT issues

1997 - 1998

Long Beach, CA

Assistant Instructor

VIDKIDCO

Instructing highschool students in animation

Involvement in development of lesson plans for class Troubleshooting problems and assisting in development of each students projects

Education

2000

Bachelor of Arts,

University of

Los Angeles, CA

Emphasis in drawing, animation

Southern California

Software

Fourteen years of professional experience has brought exposure to many varieties of software. I have an aptitude for acclimating to new software quickly.

Graphics Programs

Primary Programs

Programs with extensive experience

Photoshop, Illustrator, Flash, 3dmax, ImageReady

Secondary Programs

Programs with less exposure, but functional knowledge of

Maya, Alias, Softimage, RayDream, CorelDraw, After Effects, Premiere, Quark, Pagemaker, Director, Flex Builder

Additional Programs/ Languages

Web Related

Programs and languages for creating and maintaining websites

Programs

Dreamweaver, Flash, Fireworks, Frontpage, Notepad

Languages

HTML, CSS, and some experience with PHP, SQL, XML, ASP



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