IVONE MENDOZA

Pacoima, CA. *****

213-***-**** • abn5m4@r.postjobfree.com

Customer Service Representative

OBEJECTIVE:

To secure a position as an Customer Service Representative with an organization that will utilize my education and skills for the benefit of others

SKILLS AND QUALIFICATIONS:

• Fluent in Spanish/English

• Proficient in MS Office

• Excellent client relations

• Customer Service

• Reliable and Prompt

WORK EXPERIENCE:

• Assist customers with answer to their questions or merchandise.

• Answer phones, use fax, scan, copier machine.

• Provide a clean and safety environment for employees.

• Refill stockrooms with merchandise.

• Translate for Spanish speaking customers.

• Maintain accurate records of inventory on merchandise.

WORK HISTORY:

10/2010 to Present Household Manager Mendoza Household, Pacoima, CA

02/2010 to 05/2010 Case Manager Urban Connection, Los Angeles, CA

03/2008 to 06/2009 Shift Crew Leader American Apparel, Los Angeles, CA

01/2008 to 03/2008 General Laborer Reliable Resources, Los Angeles, CA

EDUCATION:

Los Angeles Mission College Sylmar, CA

Sociology 08/2012-Present

ICDC College Huntington Park, CA

Substance Abuse Counseling 08/2009-09/2010

Pacoima Skill Center Pacoima, CA

Diploma 05/2012

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