Customer Service Administrative Assistant
Resume:
Tina M. Scott
Columbaville, MI 48421
abn5gn@r.postjobfree.com
OBJECTIVE
To obtain a position as a secretary, receptionist, administrative assistant, office assistant,
telecommunications specialist, switchboard operator, data entry clerk, customer service
representative,Adult Home Health Care, Abvertising,or Transport utilizing over 10 years of on the job
experience and skills. Michigan Works A Certificate for Typing Skills, Medical Billing, Floras / Floral
Design,assisted with Business Management.
EMPLOYMENT HISTORY
Jackson Hewitt, Flint, MI
11/2008 - 12/2008 Tax preparer
Took a three week training course for Tax Preparer. Know how to preparer taxes. Operate multi-line
phone systems and did schedule appointments, filling,faxing, and organinzing.
Eagle One Kirby, Burton, MI
05/2008 - 10/2008 Secretary / Telemarketing
Provide excellent customer service. Operate multi-line phone systems and route incoming calls.
Schedule appointments, filing, faxing, and organizing. Serve as a liason between dealers and the
company. Perform any and all clerical duties as required. Also act as a carpet cleaning technician in
the field.
Avon, Columbaville, MI
10/2007 - 11/2008 Sales Representative
Provided excellent customer service, obtained individual sales orders, stocked products and orders,
shipping/receiving duties, and various other responsibilities as needed.
Adult AFC Foster Care Home, Metamora, MI
10/2003 - 01/2008 Home Heath Care Aide
Assisted clients in all daily living activities including feeding, bathing, dressing, grooming, etc. Provided
perineal care, distributed medications, performed cleaning duties, prepared/served meals, and various
other responsibilities as required.
Premier Adult ACF Home, Marlette, MI
08-2010 - 01-2011 Transporting/ Cook/ Adverting
Prepared/served meals, Also transported Client's to appointment's. And helped owner whit Advertising.
Also know how to make schedule for employee's and menu's.Assisted with Business Management.
Dollar Tree, Lapeer, MI
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06/2011 - 09/2011 Register
Register, stock, Cleaning and closing.
Genesee Head Start, Flint, MI
03/2012 - 09/2012 Support Service Assistant for Education
Support Service Assistant for Education & Reception
EDUCATION
High School Diploma Certificate of Completion
Major: General Education Major: Automated Office Course
Waterford Adult Education, MI Wixom Tech Center, MI
Business Administrative Assistant QUICK BOOKS
Major: Computers/ Phone Skills Major: 1,2,3
Mott College, MI MOTT COLLEGE, MI
CERTIFICATES AND LICENSES
CPR Certification, Metamora Manorr, MI
First Aide Certification, Metamora Manorr, MI
Jackson Hewitt, Flint, MI
Mott Collage, Lapeer, MI
SKILLS AND ABILITIES
Completed course in Automated Office in order to strengthen my clerical skills. Experienced in
telecommunications and sales positions. Over 10 years of on the job experience as a home health
care aide. Eager to exercise current skills as well as obtain any additional training. Also have training
in Adverse, and menu's. Typing Skills, Medical Billing, Floras / Floral Design,assisted with Business
Management.
HONORS AND ACTIVITIES
Completed workshops and training seminars including Managing Your Life Around Work, Manging Your
Money, and 21st Century Entepreneurism, Teamwork & Problem Solving at various facilities including
Delta College, Michigan Works! Office, and Saginaw Valley Sate University. Jackson Hewitt training in
tax prepare Flint. Michigan Works A Certificate for Typing Skills, Medical Billing, Floras / Floral Design,
assisted with Business Management.
NOTES / OTHER INFORMATION
Enjoys the opportunity of meeting the needs of customers and resolving any issues or concerns. Self
motivated, personable, dependable, team oriented, and adaptable.
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