Customer Service Administrative Assistant

APRIL B. MOBLEY

***** ******* **** #***

Cell: 832-***-****

Houston, TX 77051

Email:*********@*****.***

Objective

I would like to utilize my knowledge & skills towards a promising career.

Education

MTI College of Business & Technology 9/2005-

4/2006

Major: Massage Therapy Tech. Houston,

TX

Graduated: 4/2006

Overall GPA: 3.68

University of Houston 8/2004-

5/2005

Major: Kinesiology Houston, TX

West Brook HS Beaumont, TX

Graduated: May 2004

Overall GPA: 3.2

Work Experience

Chiropractic Assistant 6/2012-

12/2012

Totalbodywork Pearland, TX and

Clear Lake, TX

. Answer multi-line phones & greet patients with utmost customer

service.

. Verify insurance benefits for chiropractic care along with

physical therapy, & X-Ray.

. Perform X-Rays & Myovision scan for initial exams.

. Light soft tissue therapy under doctors orders.

. Perform detailed consultations with patients over treatment

plans.

. Medical billing & coding.

. Put patients on & off electrical muscle stimulation machines &

spinal traction tables.

. Perform various rehab exercises with patients.

Event Model/Event Sampler 5/2012-

Present

SEG Co. Houston, TX

. Attend event samplings at local liquor stores for Hennessy &

Belvedere.

. Keep track of bottle sales & distribution.

. Give out liquor samples according to TABC laws.

Administrative Assistant 9/2008-2/2012

Global Motorcars of Houston

Stafford, TX

. Answer phones & assist potential customers while running errands

for the owner & accountant.

. Log in cars & cost/expenses using Desk Manager while creating

spreadsheets of monthly expenses.

. Work with the accountant & title department to register cars &

assist with title transfers.

. In charge of setting up transport for cars to customers in

different cities & states.

. Organize the filing room while instructing another assistant on

office duties

. Monthly Vehicle Inventory Tax reports

. In charge of ordering office supplies, as well as shipping auto

parts.

MLD Therapist 2/2007-3/2008

Lymphedema & Wound Care Institute Clear

Lake, TX

. Performed manual lymph drainage on patients with moderate to

severe lymphedema.

. Assessed patient charts & nurse notes under physician

supervision

. Occasionally answered phones & performed filing duties while the

front office staff was absent.

. Performed bandaging patients' limbs according to the physicians'

orders.

. Set up patients on sodium restricted diets.

Office Assistant 8/2006-

11/2006

Uni-Care Home Health, INC Beaumont, TX

. Answered the phones and assisted potential patients with medical

records and insurance information.

. Used Data Entry skills to do Nurse Notes after each SN visit.

. Utilized marketing skills under a physician to gain potential

patients in local hospitals.

. Assisted nurses with patients on various visits.

Therapist Technician 5/2006-

7/2006

Health & Medical Assoc. Beaumont, TX

. Worked under the supervision of a Chiropractor and Physical

Therapist when assisting patients.

. Trained to perform Electro-stimulation to patients when needed.

Promotional Model 10/2005-

1/2008

713VIP.COM Houston, TX

. Promoted the company in night clubs to gain local exposure.

. Obtained email addresses to expand the company's email database.

. Promoted for companies such as All-State, Coca-Cola, etc.

Summary of Qualifications

. Certified Licensed/Registered Massage Therapist of the state of Texas

as of 10/2006

. Friendly personality, strong people skills

. Punctual in tasks and deadlines

. Provides the utmost customer service possible

. Excels in working in fast paced work environments

. Efficient in Microsoft Word, Excel & various Microsoft Office

programs, 70 wpm

. Public Notary as of 2010

. TABC license

Contact this candidate