Customer Service High School
Resume:
ALFRED HARRIS
PHILADELPHIA,PA.19142
267-***-****/email: *******@*******.***
COMCAST CABLE
PHILADELPHIA, PA
CUSTOMER SERVICE/DISPATCH
Responsibilities included working with the technicians at
Comcast Cable and making sure that any difficulties with the
systems or information was corrected. As well as helped with
customers over the phone to help with any technical difficulties
they might have had.Or sell them any product that they looking for.
MRS ASSOCIATES
2004-2009
CHERRY HILL,NJ
COLLECTIONS
Responsibilities:Contact delinquent customers of our clientele to obtain payment commitments and bring resolution to unpaid accounts
Communicate with individuals by phone and written correspondence.
Negotiate and recommend action on accounts based on information gathering
Obtain confidential information while accurately updating computer files while conducting each call
Demonstrate effective skip tracing techniques through programs and policies implemented by the company.
OXFORD LAW
2010-2012
LEGAL COLLECTIONS
Responsibilities: Inbound and outbound contact of past due borrowers and if appropriate analyze borrower's financial situation to offer best repayment solutions to meet the borrowers & companies needs.Worked with the attorney's at the firm in which i had to work with consumers with accounts that was placed on my computer on giving day to get completed each day.
EDUCATION
1970 - 1974
University City High School
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