Christopher N. Lee

**** ****** ***** ***** ****, OK 74604 228-***-**** abn3py@r.postjobfree.com

Experienced Assistant Manager: Assist the Manager with the day-to-day

operation of the store to meet objectives for sales, margin, inventory, and

customer service. Implements strategies to improve customer service, drive

store sales, and increase profitability. Ensures customer needs are met on

a daily basis.

Experience

Save A Lot Gulfport, MS

6/2010 - Present

Assistant Manager

. Ensures that department employees provide excellent customer service.

. Actively addresses performance and personnel issues in a timely manner

and in adherence to policies.

. Assists the Grocery Manager as necessary to train, schedule, and

maintain a qualified team.

. Properly documents personnel matters.

. Ensures compliance with safety practices and procedures.

. Ensures grocery departments are fully stocked, faced, and rotated,

following established merchandising procedures.

. Ensures that department shelves, displays, aisles, and storage areas

are maintained in a clean, orderly condition.

. Ensures safety of staff and customers, responds to emergencies and

safety hazards.

. Ensures safety and quality of all grocery products by monitoring

storage conditions, temperatures and shelf life; discounts short dated

product.

. Ensures that unsellable items are returned for credit or disposed of

following store procedures.

. Participates in quarterly inventory counts.

. Keeps all supplies stocked and equipment in working order,

communicates maintenance needs to the Manager.

. Communicates supplier issues and shelf/product needs to Grocery

Manager.

. Assists Grocery Manager in the implementation of procedures for

ordering, receiving, inventory tracking, and back room organization.

. Meets labor, sales and margin goals determined in conjunction with the

Store Manager.

. Maintains working knowledge of personnel reports, margin reports,

weekly sales numbers and financial goals.

. Communicates standards, expectations, policy changes and product

knowledge to team.

. Receives orders in accordance with established procedures; maintains

accurate receiving records.

. Coordinates returns and credits from suppliers where applicable;

maintains accurate accounting of credit requests.

. Reviews invoices for accuracy.

. Respond to customer suggestions, comments and complaints about

respective departments in a reasonable manner.

. Reduce prices and merchandise items as needed to minimize losses.

. Open and close the store each day as needed

. Count and deposit all monies at the end of each day

. Other related duties as assigned.

Winn Dixie Long Beach, MS

2009 - 2010

Frozen Food Manager

. Examine merchandise to ensure that it is correctly priced and

displayed.

. Provide customer service by greeting and assisting customers, and

responding to customer inquiries and complaints.

. Perform work activities of subordinates, such as cleaning and

organizing shelves and displays and selling merchandise.

. Monitor sales activities to ensure that customers receive satisfactory

service and quality goods.

. Inventory stock and reorder when inventory drops to a specified level.

. Review inventory and sales records to prepare reports for management

and budget departments.

. Examine products purchased for resale or received for storage to

assess the condition of each product or item.

. Estimate consumer demand and determine the types and amounts of goods

to be sold.

Additional Experience

American Printing Press, Printer Helper, Fort Worth, TX 2009

Thom Thumb, Cashier, Mansfield, TX 2008

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