Eduardo Gonzalez
San Juan Bautista, CA • 831-***-**** • abn2tk@r.postjobfree.com
OBJECTIVE: TELEMARKETER/CUSTOMER SERVICE
Looking for an opportunity in which I can contribute my upgraded administrative knowledge gained
at my recent hands on training including office procedures and professional work ethics.
QUALIFICATIONS
Microsoft Office Suite 2010 Advanced in Word, Excel, PowerPoint, Outlook and Windows 7
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Priority and multitasking skills
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Skilled Customer Service experience
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Knowledgeable of office procedures including: Calendaring, travel arrangements, filing, answer
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multiple phone lines, scanning, organizing and recording data
Operating Office Machinery
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Keyboarding and Accuracy, Typing Skills 40 wpm, 10 key calculator 300+ spm
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Strong Verbal and Interpersonal Skills
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Detail Oriented and ability to follow instructions
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Bilingual (Spanish)
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PROFILE
Able to stay calm and balanced in stressful, overwhelming situations.
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The belief in ourselves allows us to have access to “unlimited power”
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Establish daily, short term, mid term, and long term priorities.
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EDUCATION
CENTER FOR EMPLOYMENT TRAINING
2011 2012
Business Office Technology
Certificate of Completion including competencies: Computer software, Business, Internet, Business
Math, Business English, Business Office Procedures, Customer Service
NOTABLE ACCOMPLISHMENTS:
Perfect Attendance Award
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Bank on Basics Financial Education Course
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Certificate of Financial Education
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SAN BENITO HIGH SCHOOL
2009 2010
High School Diploma
WORK EXPERIENCE
CLEARPATH WORKFORCE MANAGEMENT, INC. 10/2012
11/2012
Customer Service / Telemarketer
Deliver prepared talks, read from scripts that describe reasons for voting in order to persuade
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customers to vote for a specific propositions and measures.
Contacted an average of 200 private individuals by telephone on a daily basis.
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Explain products or services and prices, and answer questions from customers.
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Maintained records and information of contacts.
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EARTHBOUND FARM 4/2011
11/2011 Packing Technician (Seasonal)
Making sure processing equipment remained in optimal condition at all times, swiftly implements
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repairs in the event of a malfunction, and performed scheduled preventative maintenance
activities.
Used problem solving to trouble shoot using electrical wiring diagrams.
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