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Customer Service High School

Location:
San Jose, CA
Posted:
January 24, 2013

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Resume:

Eduardo Gonzalez

San Juan Bautista, CA • 831-***-**** • abn2tk@r.postjobfree.com

OBJECTIVE: TELEMARKETER/CUSTOMER SERVICE

Looking for an opportunity in which I can contribute my upgraded administrative knowledge gained

at my recent hands on training including office procedures and professional work ethics.

QUALIFICATIONS

Microsoft Office Suite 2010 Advanced in Word, Excel, PowerPoint, Outlook and Windows 7

Priority and multitasking skills

Skilled Customer Service experience

Knowledgeable of office procedures including: Calendaring, travel arrangements, filing, answer

multiple phone lines, scanning, organizing and recording data

Operating Office Machinery

Keyboarding and Accuracy, Typing Skills 40 wpm, 10 key calculator 300+ spm

Strong Verbal and Interpersonal Skills

Detail Oriented and ability to follow instructions

Bilingual (Spanish)

PROFILE

Able to stay calm and balanced in stressful, overwhelming situations.

The belief in ourselves allows us to have access to “unlimited power”

Establish daily, short term, mid term, and long term priorities.

EDUCATION

CENTER FOR EMPLOYMENT TRAINING

2011 2012

Business Office Technology

Certificate of Completion including competencies: Computer software, Business, Internet, Business

Math, Business English, Business Office Procedures, Customer Service

NOTABLE ACCOMPLISHMENTS:

Perfect Attendance Award

Bank on Basics Financial Education Course

Certificate of Financial Education

SAN BENITO HIGH SCHOOL

2009 2010

High School Diploma

WORK EXPERIENCE

CLEARPATH WORKFORCE MANAGEMENT, INC. 10/2012

11/2012

Customer Service / Telemarketer

Deliver prepared talks, read from scripts that describe reasons for voting in order to persuade

customers to vote for a specific propositions and measures.

Contacted an average of 200 private individuals by telephone on a daily basis.

Explain products or services and prices, and answer questions from customers.

Maintained records and information of contacts.

EARTHBOUND FARM 4/2011

11/2011 Packing Technician (Seasonal)

Making sure processing equipment remained in optimal condition at all times, swiftly implements

repairs in the event of a malfunction, and performed scheduled preventative maintenance

activities.

Used problem solving to trouble shoot using electrical wiring diagrams.



Contact this candidate