Senior Administrative Associate

Jason Cook

********@*****.***

Cell: 415-***-****

*** ******* ***. *** *********, Ca.

SUMMARY OF QUALIFICATIONS:

Skillful and deeply driven Senior Client Services Manager with extensive experience in sales,

coordinating, planning and office management. Team player with a “can do” attitude and a highly

adaptive learner. Excellent listening and organization skills and extremely detail-oriented. Ability

to prioritize workload and deliver results with minimal to no supervision. Highly focused and

results-oriented in supporting complex, deadline-driven operations.

PROFESSIONAL EXPERIENCE

Regus Management Group LLC, San Bruno, CA December 2010-present

Senior Administrative Associate-

• Provide comprehensive Account Management and

Administrative/Customer service support to

Regus clients worldwide.

• Proficient in Microsoft Word, Excel, Powerpoint and Outlook.

• Assisted in various Human Resource projects.

• Handle high volume customer service calls through Evo Technologies.

• Manage calendars and meeting room appointments for all clients in a

fast-

paced environment.

• Organize and maintain all marketing related collateral as main contact for

marketing requests.

• Accounts Payable/Receivable.

• Provide troubleshooting for technical issues such as computer software

programs, Internet, telephone, and voicemail.

• Create spreadsheets, presentations, and documents as requested.

• Operate and maintain service on office equipment such as fax, scanner,

binding machine, postage machine, copier, printers, and computers.

• Able to identify goals and priorities and resolve issues in initial stages.

• Maintained complete confidentiality of all client and company

information.

Genentech, South San Francisco, CA December 2009- December 2010

Administrative Assistant Security Department

• Provide Administrative support by filling in various departments at

Genentech.

Record details of inquiries, comments and complaints. Process orders,

forms, applications and requests.

• Perform customer verifications. Follow up on customer interactions.

• Write reports of daily activities and irregularities that are reported.

Trinity University, Deerfield, IL August 2007-May 2008

Student Recreation Activity Leader

• Organize, lead, and promote interest in recreational activities such as arts,

crafts, sports, games, camping, and hobbies

• Complete and maintain time and attendance forms and inventory lists.

EDUCATION

Jan 2007 A.A-Liberal Studies College of San Mateo, San Mateo, CA.

2008-Area of study-Business- Trinity International University

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