Ceita N. Dixon
Detroit, Mi **224
abn2a0@r.postjobfree.com
OBJECTIVE: To utilize my extensive administrative skills within an
organization that recognizes and promotes excellence. I am amply equipped
to fill the challenging and dynamic position in administration, customer
service or human resources.
PROFILE
* Exceptionally creative with impressive organizational abilities
* Strong planning, coordinating and delegating capabilities
* Proficient in microsoft office, excellent verbal and written
communication skills,
ability to multitask and think creatively
EMPLOYMENT
Blue Cross and Blue Shield ( Allegra) call center - August 2012- Present
Going over claims with the subscribers. Also taking payments over the
telephone,
Going over their current policies they may have with Blue Cross and Blue
Shield.
Michigan's Women Health Institute - September 2008- May 2012
Checking patients insurances, verifying insurance coverage for
procedures.
Also checking out patients after they were done seeing the doctor
Dr. Mary K. Alani - March 2001- August 2008
Manage daily organizations of the front desk
Preparing monthly billing statements for the patients.
Contacting insurance companies for referrals/ and authorizations
For surgical procedures.
Surgery prep scheduling and paperwork completion.
Perry Johnson Inc. September 1996- July 2000
Assistant Manager
Managed over 20 telemarketers/ scheduling appointments for the company
consultants.
Consultant Coordinator ( promotion)
Preparing monthly bonuses for the consultants.
Conducted monthly focus and group meetings for all of the consultants.
Established the schedules for the consultants daily routes.
Prepared certificates for different companies who were certified for the
ISO and QSO 9000.
EDUCATION
Finney High School -June 22, 1988
Ross Medical School - March 1991- April 1992 ( Nursing Assistant)
Davenport University -September 2002 October 2003
PHILANTHROPIC ENDEAVORS:
Pop warner parent committee - organizing weekly parent meetings, overseeing
fundraisers throughout the season.
Setting up weekly parent and child focus group meetings to discuss peer
pressure and other difficult tasks children deal with.
REFERENCES: ( UPON REQUEST)