Human Resource Management
Resume:
Sandra D. Nelson
**** **** ***** ? Oakwood Village, OH 44146 ? Cell Phone: 216-***-****
? ********@*****.***
Management
Extensive background in HR generalist affairs, including experience in
employee recruitment and retention, staff development, mediation,
conflict resolution, benefits and compensation, HR records management, HR
policies development and legal compliance.
HR Skills
ADA/ADAAA/HIPPA Staff Recruitment & Retention Orientation &
COBRA/OSHA/ On-Boarding
FMLA/ADA/EEO/WC Employee Relations Training & Development
Mediation & Advocacy Various Payroll Systems Performance Management
HRIS Technologies Benefits Administration Organizational
HR Program/Project Management Development
HR Policies &
Procedures
Key Accomplishments
. Increased team productivity level by coaching Executive Management on
planning and communication
. Wrote employee manual covering issues including disciplinary procedures,
code of conduct, FMLA policy and benefits information
. Revised job descriptions across various levels, "Shadowed" and
interviewed employees to construct an accurate picture of the duties and
skills required for each position
. Project managed a program to reduce student record processing 50% by
developing and implementing student work-study database
. Strengthened relationships with functional departments, making strategic
partners in process development, recruitment and team member
relationships
. Devised creative and cost-effective incentive and morale-boosting
programs (including special events and a tiered awards structure) that
increased employee satisfaction and productivity
. Reworked new-hire orientation program to include HR information and
company resources
. Provided support, direction and consultation to Managers and
directors in all areas of HR, from performance management, succession
planning, staffing/recruiting, and all employee related issues
Professional Experiences
Graphic Packaging, Solon, OH
2012-Current
Human Resource Coordinator
. Administer compensation program; monitors performance evaluation
program and revise as necessary
. Performs benefits administration to include claims resolution,
change reporting and communicating benefit information to employees
. Develop and maintain affirmative action program; files EEO-1 report
annually; maintain other records, reports, and logs to conform to
EEO regulations
. Conduct recruitment effort for all exempt and nonexempt personnel,
and temporary employees; conducts new-employee orientations, write
and place advertisements.
. Handle employee relations issues
. Maintain all payroll issues and issuance of legal/wage issues to
Legal department
. Maintain time and attendance and discipline notices
. Schedule or perform background checks, physicals, and drug screens
for all new hires
. Provide all new hires with the initial orientation and track their
progress throughout the completion of the onboarding process
. Respond to any unemployment claims and provide necessary
documentation
. Work with the Union as needed
Manpower -Graphic Packaging, Valley View, OH
2011-2012
Human Resource Coordinator - Temporary
. Maintain posting of policies and programs consistent with the goals
of the company
. Maintain all payroll functions
. Act as primary point of contact, investigate, and resolve complex
personnel issues and work-related employee complaints
. Maintain compliance, ensure compliance within the company objectives
Target Stores, Parma, OH
2007-2008
Executive Human Resource Team Leader
. Project managed processes to ensured stores were in compliance with
state and Target regulations
. Maintained job descriptions/job postings within stores for various
sites
. Training and Development /ADP payroll/Managed
scheduling/recruitment/payroll/expense tracking/sales forecasting
via various in-house database programs
. Coordinated orientation//training/grievances/team morale
. Conducted strategic planning, development, and implementation of
policies and programs consistent with the goals of the company
. Counseled management and employees in the resolution of complex
employee relation issues
. Acted as primary point of contact, investigate, and resolve complex
personnel issues such as employee grievances, harassment,
discrimination and other work-related employee complaints .
Notre Dame College, South Euclid, OH
2004-2007
Assistant/Interim Director of Career Services
. Designed/implemented Career Service special events, career fairs, and
information sessions
. Developed/planned/coordinate career planning programming
. Taught various Business courses and Freshman Seminar classes
. Coordinated and disseminated information and advising services
. Managed operations of student work-study programming using various
database
Kaiser Permanente, Cleveland, OH
2001-2003
Non-Clinical Floor Coordinator
. Supported compliance and Principles of Responsibility maintaining
privacy and confidentiality of information.
. Managed employee reviews/unit staffing and retention/union issues via
in-house database programs
. Implemented and monitored departmental policies and procedures
. Monitored and evaluated representatives calls
Community Involvements
Eves Place, Cleveland, Ohio
Volunteer Center Worker
2007- Present
South Haven Church, Bedford Heights, Ohio
Volunteer Center Worker
2010- Present
The City of Oakwood Village, Oakwood Village, OH
Consultant for Review Commission Board
2010-2010
Education
Walden University, Bloomington, IN
MBA, Human Resource Management/Learning and Knowledge Mgt. (2006)
Notre Dame College, South Euclid, OH
BA, Human Resource Management (2004)
Computer Programming Skills
Office Package: Microsoft Word, Microsoft Excel, Microsoft Access,
Microsoft PowerPoint, Outlook Express
Operating Systems: Windows2000, Windows ME, Windows XP, Windows
Vista
Other Systems: ADP Payroll System, KRONOS Payroll System, Lotus
Notes, HRIS, UNIX, IBM Mainframe, SAP, Work Brain payroll system,
various proprietary database programs
Professional References
Myrtis M. Holder
Subrogation Specialist
17520 Talford Avenue
Cleveland, OH 44128
Dr. Bruce Jones
Professor of Education/VP of Education
Notre Dame College
Department of Education
4545 College Road
South Euclid, OH 44122
Eva Berry
Group Home Proprietor
Eve's Place
Cleveland, Ohio 44114
Debbie Hdlacky
Administrator
Village of Oakwood City Hall
24800 Broadway Ave.
Oakwood Village, Ohio 44146
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