Manager Quality Management Customer Service Manufacturing
*** *********** **** -
Cell - (205)
Position Desired - Quality, Metallurgical, Operational Manager - Project
Manager - Plant Manager
Extensive Experience in - Quality System Management - ISO9000/TS16949 -
Metallurgy and Metallurgical Lab Management - Forging - Casting - Heat
Treatment - Logistics - Purchasing - Warehousing - Inventory Control.
Presently I have responsibilities to (2) sister companies - Track
Solutions, Inc. and ITR America, LLC.
5/2010 to Present - ITR America - Largest U.S. supplier of after
market undercarriage parts for Dozers and excavators.
Position - Quality / Warranty / Metallurgical Manager -
Paver Parts Purchasing / Logistic Manager.
Responsible for the reconciliation of all Quality and Warranty
issues with customers and suppliers.
Qualify all engineering and Metallurgical change between ITR and
Purchasing of all Paver Parts (approximately 2200 part numbers)
Manage all Logistics for the Paver Parts Division.
2/2010 to Present - Track Solutions - Tier One supplier to
JohnDeere Tractor Dubuque, Iowa.
Position - Quality / Warranty / Logistics Manager.
Responsible for the reconciliation of all Quality, Engineering,
Metallurgical and logistical issues.
Oversee a 2.5 Million dollar parts inventory at a third party
Overall responsibility for JIT inventory supplied to JohnDeers
10/08 to 2/2010 - Track Solutions, - U.S. Marking arm of USCO - A Major
World Wide supplier of Heavy Equipment, Undercarriage, Gear Boxes,
Transmission and Engine parts.
Position: Project Manager -Independent Contract Consultant
Specializing in Quality Systems (ISO-9001 and TS16949), Operational,
Quality and Metallurgical Procedures and Process controls working with (3)
manufacturing facilities in China and Korea developing undercarriage parts
for John Deere U.S.A. This project also included the development of
undercarriage parts for several other United States OEM's.
Developed all control plans, PFME's and process flow for all (3)
Developed procedures, process controls and work instruction to meet U.S.
OEM and ISO/TS standards.
Where needed revised processes to improve quality, metallurgy,
manufacturing and heat treat profiles to JohnDeere and U.S. OEM
Recertified all suppliers to U.S. ISO/TS and JohnDeere OEM standards. This
required extensive work with the various suppliers for all (3) companies.
(Forge Shops, Foundries, Steel Mills, Floating seal manufacturers, Heat
Treat companies and Machining companies)
Achieved JohnDeere JDS-G223 certification at all (3) plants December 2009.
Completed project Goals with PPAP approval by JohnDeere of all (3)
manufacturing facilities in January 2010.
As of April 1, 2010 JohnDeere is exclusively using TSI Rollers, Idlers,
Sprockets and Track Groups on all JD450/550 and JD650's tractors produced
at the JohnDeere assembly plant in Dubuque, Iowa. TSI is also supplying
OEM service parts to all JohnDeere dealers.
3/08 to 10/08 - Progressive Finishes, Inc. Alabaster, AL. E-Coating and
Powder coating of automotive parts.
Position: Quality Manager.
ISO9001 recertification and preparation for TS16949 certification.
Management of the Quality System, Process control Lab and all Quality
Responsible for resolution of all customer complaints. Problem solving and
implementation of corrective actions.
Problem Solving Team Leader.
Raw material certification
Production design development for painting system control to ensure
Quality and cost efficiency was maintained.
6/06 to 3/08 - HEAVYQUIP Pearl, MS. Wholesale / Retail Supplier of Heavy
Equipment Undercarriage Parts and repair service.
Position: Quality, Warranty, Safety and Materials Manager
All customer service issues pertaining to the fit and function on all
undercarriage parts for all (16) HQ braches.
Product development of new parts. Worked with several suppliers
reengineering part for longevity and fit.
General management of a 75,000 sq. ft. warehouse and inventory control of
35 million dollars of inventory.
Responsible for evaluating, filing and collection of all warranties for
all (16) HQ branches.
Interfaced with (22) foreign and domestic suppliers on engineering,
quality, supply and warranty issues.
Directly responsible for Safety at HQ's central warehouse and cooperate
oversight for all HQ braches and repair shops.
Management of all segment managers - Purchasing, warehouse, freight and
4/05 to 6/06 - DELPHI AUTOMOTIVE. Gadsden / Tuscaloosa, AL. Manufacturing
instrument panels for Mercedes.
Position: Quality Manager at Gadsden - Supplier Quality Engineer
Managed Delphi's ISO-9000-2000 / TS16949 quality management system at the
Direct management of (7) quality engineers, (2) quality supervisors and 32
quality auditors at the Gadsden plant.
Liaison between Delphi manufacturing and the Mercedes assembly plant
solving engineering and supply issues.
Administrative control of all APQP, PPAP's, Control Plans and PFMEA'.
2/03 to 4/05 - VULCAN ELECTRO COATING. Columbiana, AL. E-Coating and
Powder coating of stamped and cast
Position: Quality Manager
Managed the ISO 9000-2000 quality system. Direct management of quality
control personnel and system technicians.
Product development and production system control.
Interfaced with all customers on product quality and shipping / receiving
7/01 to 2/03 - CITATION . Alabama Ductile Facility in Brewton, AL.
Ductile Iron foundry casting automotive parts.
Position: Quality Engineer
Liaison between customer and foundry solving engineering, metallurgical,
quality, and logistic issues.
Supported the ISO9000-2000 / TS16949 quality system.
Developed and published all PPAP, Control Plans and PFME's.
1/00 to 7/01 - Birmingham Rail and Locomotive. Bessemer, AL. Forging
operation manufacturing rail spikes.
Position: Operations Manager.
Complete P & L responsibility for a 7 million dollar per year forging
Direct management of all manufacturing, purchasing, quality, Safety,
maintenance and logistics.
5/98 to 1/00 - AmeriForge. Houston, TX. Manufacture of track chains and
Position: Operations / Logistics / Warehouse-Shipping /
Metallurgical / Heat Treat Manager.
Complete responsibility for all manufacturing operations. Forging,
Rolling, Heat Treating, Machining and Assembly.
Development and implementation of all metallurgical, heat treat cycles and
Managed scheduling of all manufacturing processes using MRP as system
Managed all warehouse and shipping functions (100,000 sq. Ft. /
$20,000,000.00 in inventory)
Managed all purchasing functions - Raw material, assembly parts (pins,
bushings, seals, washers, track bolt & nuts), tooling for forging
operation, needed supplies for all manufacturing processes and equipment.
Handled all customer issues pertaining to engineering, quality, scheduling
11/89 to 5/98 - BIRMINGHAM STEEL. Jackson, MS. Steel Mill - Structural
and Merchant rolling mill.
Position: Quality Manager / Plant Metallurgist / Master Scheduler.
Implemented and maintained all metallurgical and quality control
Responsible for scheduling all plant manufacturing operations.
Liaison between cooperate management and plant operations.
Responsible for all customer service issues. (Scheduling, quality,
3/83 to 11/89 - CAPITOL CASTINGS CORP. Tempe, AZ. - Steel, Ductile Iron
and White Iron foundry.
Position: Quality Manager / Plant Metallurgist.
Management of all metallurgical and quality control functions.
(Metallurgical Lab, Physical testing lab, Sand Lab, X-ray Lab and all
Developed and maintained all heat treat cycles and procedures.
Operational control of an in-plant production machine shop machining large
slurry pump casings.
Metallurgical control of all melting, pouring and finishing operations.
4/76 to 3/83 - BETHLEHAM STEEL CORP. - Vernon, CA. - Integrated Steel Mill
- Melt Shop Rolling Mills, Bolt & Wire Rope Plants.
Position: Quality Control / Metallurgical Supervisor
Supervised the metallurgical and Physical testing Labs.
Supervised (36) quality inspectors in all area's of the plant. ( Melt
shop, rolling mills, bolt plant, wire rope plant and rebar shop)
Various Special projects - Time Studies, Chemistries Studies for special
EDUCATION - SPECIAL
Concordia University - BS Operational Management
Metallurgy training course through company paid University programs and
Wilson Management Training course
"STOP" Safety Management course
ASTM A1 committee representative for Birmingham Steel Corp.
Several Training courses in Statistical Process Control and Quality
NDT Level III X-Ray, Mag Particle, Ultra sound and Dye Penetrant.
Mike Robinson - Director GlobalTrack - (601) ***-****
Kevin Pope - E-Coating / Powder Coating Plant Manager - (704) ***-****
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