Customer Service Manager

Elizabeth Gray

***** **. ***** *** ****: 602-***-****

Sun City, AZ 85351

E-mail: **********@*****.***

OBJECTIVE:

I am currently seeking work that can be done from my home office. Due to

transportation difficulties I am primarily seeking online work. Team work is

always best and I like the feeling of helping others.

Work Experience:

Customer Service/Billing Representative. GTE (now Verizon)

Tampa, FL

04/1995 to 06/1997

CSR, Equifax

Clearwater, FL

10/1996 to 06/1997

On Call Services, Self-employed

St Petersburg, FL

09/1998 to 10/2002

Photo Lab Technician, Kroger Comp.

Sevierville, TN

08/2003 to 06/2004

Dispatcher, Fairfield Resorts

Pigeon Forge, TN

04/2004 to 10/2004

Unemployed due to health issues 05/2005 to 10/2007

Self employed;Forum Moderator – investment forums online

10/2007 - 07/2011

.

EDUCATION:

Philadelphia Bible University, Langhorne Manor, PA

B.S degree in Biblical Studies, 1981

SKILLS:

I am extremely computer literate. One of my forte's is my training in

customer service skills. My typing skills are between 35 and 40 WPM.

Spelling, speaking, filing, and other general office skills are also my strong

points.

Dear Hiring Manager,

In today's world, the lack of experienced and concerned customer service is

often evident. Customer Service is one of the things that can severly affect

a company's business. Finding the right representatives can be difficult and

important as they represent the company's interest in consumer loyalty.

My experience and training with GTE and Equifax set me apart from

many representatives. I work well with others and believe in fulfilling the

companies guidelines while maintaining the appropriate interest in the

customer's needs.

I attempt to be the best employee a company has. My strengths are many

but include, loyalty, promptness, and concern. It's my belief that I am a

great asset for the company that hires me and believe that your company

and my abilities may be an excellent fit.

Thank you in advance for your consideration and I look forward to hearing

from you.

Sincerely,

Elizabeth Gray

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