Page -*-*

Kelli M. Harlen

**** ******* *****

Harrisburg, NC 28075

Home: 704-***-****/Cell: 706-***-****

Email Address: abms9i@r.postjobfree.com

________________________________________________________________________________________

_____

OBJECTIVE

To obtain a position that will allow me to utilize my human resources and training experience.

1 SUMMARY

An experienced and enthusiastic professional who is effective when working in a team

environment or independently. Strong skills in:

2

3 Project Management (Team and Individual)

4 Personnel Management

5 Strong oral and written communication skills

6 Proactive and effective problem solving

COMPUTER SKILLS

Microsoft Office 2003 & 2007, WebEx, Genesys

1 ACCOMPLISHMENTS

• Improved the process to track state mandated training for the nursing staff. (Britthaven,

June 2009)

• Successfully trained residents on basic computer skills and internet usage (Britthaven,

October 2009)

• Obtained 100% corporate audit of Staff Development Department for 300 employees.

(Britthaven, September 2009)

• Successful implementation of the Vinnet/Concur software into the company of over 5,000

US based business travelers. (Electrolux, October 2005)

• Successful implementation of Vinnet/Concur software to Electrolux’s Australian sector.

(Electrolux, April 2005)

• Successful completion of an HR recruitment project that resulted in 200 new hires in a 30

day period. (MAU, March 2000)

PROFESSIONAL EXPERIENCE

Staff Development Coordinator (non-clinical), Britthaven of Charlotte, Charlotte, NC, April

2009 – Present

Plan, develop, evaluate and coordinate educational and on-the-job programs.

Recruit healthcare staff for the facility (e.g. Nurses, CNA's, Dietary and Environmental

Services staff).

Process applications, check references and submit background checks.

Page -2-3

• Direct orientation programs for new hire personnel in accordance with established

policies and procedures.

Conduct in-service training sessions for staff.

• Coordinate workers’ compensation claims according to home office procedures.

• Meet with department heads on a regular basis to determine staffing and training needs.

• Maintain employee personnel, training and health records.

Marketing Coordinator, Ensite Solutions, Rockhill, SC, December 2005 – May 2008

• Contacted prospects and followed leads to expand customer base.

• Assisted with the development of all printed materials.

• Validated and fulfilled requests for marketing material.

• Served as a liaison between the company and print suppliers and other marketing

services.

• Collaborated with web developer to design the company website.

Travel Manager, Electrolux Major Appliances, Augusta, GA, August 2003-November 2005

Responsible for the negotiation and compliance of travel contracts for all North American

operations (Electrolux Major Appliances, Eureka, Husqvarna, Electrolux Outdoor Products, et.

al).

Served as Project Manager for an internet expense reporting system that resulted in a 20% cost

savings.

Developed training material for Vinnet/Concur.

Trained over 800 employees in less than 1 year via webinars.

Implemented travel internet tools in the US, Australia and Canada.

Monitored, reported and presented travel and entertainment expenditures to the executive

team.

Developed the corporate travel policy.

• Served as corporate credit card administrator ensuring employees complied with corpor -

ate purchasing policies.

Initiated an internship program with Augusta State University’s Career Center.

Asset/ Inventory Manager, CareSouth Health Systems, Augusta, GA, November 2000 – July

2003

• Supervised a staff of five employees in the Purchasing Department.

• Acted as wholesaler of medical supplies for the company's owned and managed agencies.

Tracked and maintained all corporate leased assets.

• Contributed to the profitability of the Travel Department by negotiating lower contract

rates with travel vendors.

• Selected and purchased promotional materials for the Sales & Marketing Department .

Staffing Supervisor, MAU, Augusta, GA March 1999 - October 2000

• Interviewed, hired, supervised, counseled, evaluated and disciplined a temporary staff of

120 employees.

• Responsible for recruiting reports and maintenance of applicant flow.

• Conducted new employee orientation programs.

• Conducted monthly Life Skills seminars at Augusta Technical College for the Georgia

Fatherhood Program.

• Attended local job fairs and coordinated on-site job fairs.

• Performed internal audits to ensure ISO 9001 standards were maintained.

Page -3-3

2

3 EDUCATION

Master of Science in Management: Southern Wesleyan University, December 2003

Major: Business Management

Bachelor of Business Administration: Augusta State University, December 2001

Major- Marketing

HONORS AND AWARDS

CareSouth Outstanding Service Award, June 2002

Certificate of Recognition from Augusta Technical College’s Georgia Fatherhood Program,

August 2000

References Available Upon Request

1

Contact this candidate