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Engineer Customer Service

Location:
Miami, FL, 33196
Posted:
May 21, 2010

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Resume:

ANTONIO CORA

**** *.*. *** ***** Miami, FL ***** 786-***-**** abmr7d@r.postjobfree.com

INDUSTRY EXPERIENCE

Haxan Films 1997 - Current

Audio Engineer and Music Composer

Feature film "Seventh Moon" 2009 Lions Gate - co-mixer at Skywalker Sound

Feature film "Altered" 2006 Focus Features release - co-mixer at Skywalker

Sound

Feature film "Resurrection" 2000 Independent release

Feature film "The Blair Witch Project" 1999 Artisan Entertainment release

SCI-FI Channel mockumentary "Curse of the Blair Witch" 1999

Feature film "Gabriel's Dream" 1995 Independent release, Washington D.C.

Rosebud Award

Production Sound Mixer and Audio Editor

Responsible for all on set audio for various commercial productions: field

recorder, boom operator, cable man

Audio Editor: import/ sync audio to picture, clean audio, sound design,

foley work

KRK Systems, LLC. (Recording Studio Monitors) 2006 - 2009

Product Manager 08 - 09

Responsible for a product from conception to manufacturing: work with

Engineering Dept. on scheduling, specs, feature set,

product ID, product build, testing, manuals, FAQs, product packaging, tech

support implementation

New product development: author and present ideation and spec documents

that include technical specifications, features,

market analysis and forecasting for new products to executive staff for

approval

Marketing Specialist 08 - 09

Administer Artist Relation affairs: finding artists, contract artist

endorsers, responsible for bios, pictures, videos

Responsible for content and layout of www.krksys.com

Work as part of a team to focus brand messaging on various KRK products to

optimize impact on target markets

Lead Technical Support Representative 06 - 08

Assist customers with all technical questions regarding entire KRK product

line since 1986: parts, spec sheets, schematics,

trouble shooting interfacing & signal flow, presale consulting

Find, document and report reoccurring technical issues to Quality Control

and Engineering Dept.

Author Service Bulletins describing step by step instructions/solutions and

distribute to dealers/service centers

Maintain KRK presence on online industry forums: Prosound Web, Gearslutz,

Sound on Sound etc...

Customer Service Representative 06 - 08

Assist customers with part orders, issue Return Manufacturer Authorization

numbers (RA's), issue shipping Call Tags

Liaison between high profile KRK clients and in house Chatsworth, CA repair

center

MAGIX Entertainment Corp. (Samplitude DAW) 2003 - 2005

Lead Technical Support Representative

Troubleshoot computer hardware and software issues regarding all 52 MAGIX

software titles

Author "How to" tutorials to supplement software manuals and to update

MAGIX knowledge base on www.magix.com

Beta Tester: test programs, find bugs and report errors to developers prior

to title release

Online Forum Moderator on www.magix.com

Select, interview and hire additional technical support staff

Studio House North Inc. 1998 -2003

Staff Engineer: record, edit, mix and produce various music records and

productions

Live Remote Engineer: work as part of a team to load in and set up/

calibrate live PA/ mobile recording system.

Run Front of House/Monitor or Recording engineer positions on various live

concerts and events

Studio Installation

Installation of two control rooms with 4 iso-booths tied to common large

tracking room

Control rooms equipped with 2 Yamaha O2R, 5 Tascam DA-88, Protools TDM

systems and various outboard gear

COMPUTER SKILLS

Proficient on Mac and PC Platforms

Mac OS9, 10.x.x . Win 9x, 2000, XP, Vista . MS Office . Sage MAS .

Protools LE/ HD . Logic . Ableton LIVE

Reason . Digital Performer . Samplitude/ Sequoia . Final Cut Pro .

Adobe Photoshop . Adobe Illustrator

EDUCATION

Full Sail Real World Education

Associate of Science in the Recording Arts 1998

Equipment Experience:

SSL 4000, 9000J . Neve VR60, VR88 . Neve Capricorn . Amek BIG .

Yamaha O2R . Mackie D8B

Studer A 827, A80 . Otari MTR 90 . ATR -102 . MDM Recorders (DA-88,

ADATS etc) . Various mics & outboard gear

ADDITIONAL SKILLS

Fluent in English and Spanish

Excellent people skills

Perceptive and able to work well as part of a team

Schematic literate

Soldering and carpentry skills: general construction and studio design

Experience installing and working with MIDI systems

Musician 21 years . Guitar, Bass, Drums

References available upon request



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