Project Manager Testing

FURQAN REHMAN

SUMMARY:

Over Eleven years of experience in the field of Information Technology. Have Five years of

professional experience as Business Analyst, Six years experience in Software Testing, Quality

Assurance Plans, Software System Validation and Test Automation of Web based, Client/Server

applications and SAP FICO Modules.

I have vast experience in Project Management, Business Analysis, Business Modeling, and Data

Modeling. I have knowledge of Rational Unified Process (RUP); risk engineering; data modeling

and mapping; and design using UML, and Visio. I am expert in business process engineering and

software development life cycle, including analysis, design, development, testing and

implementation of software applications. I have experience in Fixed Income, Equities, Mutual

Funds, Derivatives (Futures and Options), and Daily Market Price from different vendors

(Bloomberg, Reuters, Telekurs, IDC). I have excellent communication, analytical, interpersonal, and

presentation skills. I used these skills to communicate directly with the client and gather details of

requirement. I have also involved and contributed a lot in converting the requirements into effective

business design. Having knowledge and experience in software companies I use my knowledge in

this area and also involve in the process of detailed system design.

OBJECTIVE:

To take a challenging role on business operations as Business Analyst and give an efficient

and effective solution that would help the organization to achieve the best solution in business

which would increase its productivity in market.

EDUCATION:

• MS in Statistics with special papers “Operation Research”, Computer Programming in 1998

• Web Application Programming, Java Scripting, VB Scripting, DHTML, ASP, XML from NIIT

• Honors Diploma in Network, Centered Computing from NIIT

• Citi Mutual Fund Certification

SOFTWARE SKILLS:

Database Oracle, SQL Server, Microsoft Access

Languages C++, Java, J2EE, VB Script, Java Script, XML, HTML

Operating Systems Vista/XP/2K/98/NT, MS-DOS, Linux, UNIX, MacOS

Web Technologies .Net, ASP, E-Commerce, HTML, XML

Internet Browser IE, Firefox, Netscape, Safari, Opera

Network Unix, Window Vista/XP/Server

Testing Tools Quick Test Pro, Win Runner, Selenium, Load Runner

Defect Tracking Tools Test Director, Quality Center, Bugnizer, FogBugz

Scripting Tools VB Script, Java Script, SQL analyzer

Office Tool MS Visio, Smart Draw, PowerPoint, MS Word, MS Excel

ERP Tool SAP FI with Integration to SD, MM, CO

Methodology Waterfall, V-Model, Agile

WORK HISTORY:

Citigroup Fund Services – Global Transaction Services, Columbus, OH

Business Analyst (Jul 2008-Mar 2010)

Took part in the preparation of Project plan, user acceptance testing. Got a detailed understanding of

business functionality and took the responsibility of preparing the Functionality Test Plan which

was used by testing team while doing their testing process. Manage the System Testing and UAT

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cycle for upgrade, and implement of the new version of MultiFonds application relating to the Fund

Accounting Modules, and Pricing Modules of the Production unit of the CitiGroup. I also took part

in the meetings with end users and manger to understand various process plans, business process,

and functionality in detail. This helped me to prepare Integration Test Plan which was used by

functional team as well as development team for doing a detailed testing on the business

application.

Responsibilities:

• Define the Business Process and approach to documenting requirements

• Elicit requirements using interviews, document analysis, surveys, operational visits, business

process flows, use cases, and user scenarios

• Write and Review use cases on the bases of requirement of the Business Unit

• Determine user/business/functional requirements and produced work flow processes and

diagrams using Microsoft Visio and other Microsoft Suite Applications

• Reviewed and updated Business Flow Processes to insure applications were meeting the

objectives of the business. Changes and revisions were illustrated using Microsoft Visio and

other Microsoft Office applications

• Performed GAP & Risk analysis of existing system and evaluated benefits of new system

• Coordinated work plans between project manager and client using MS Project

• Achieving results by effectively communicating using analytical, interpersonal, and

presentation skills to provide key personnel with the right information at the right time

• Helped manage risk analysis and mitigation plans, status reports, and client presentations;

prepared business process models, defined milestone deliverables

• Managed Multifonds upgrade 3.2, 3.4 and 3.41 releases in User Acceptance Testing

• Created, executed and validated 590 Regression Scripts for Multifonds 3.2 upgrade

• Coordinated with business unit and Tested Dublin Fund Migration project

• Configured and Tested the BAM functionality in US, EMEA and APAC region

• Converted and developed all the Regression Scripts into SOD scripts

• Wrote SQL queries in MS Access and Oracle for data manipulations

• Managed the Performance Testing for Database Hardware Change in UAT, analysis on Pre

Vs Post performance and presented in PowerPoint

• Received several commendations for thorough dedication to quality, attention to detail and

ability to accomplish the goals

• Made schedules for system, integration, Enhancements, bugs, Patches, and Regression

testing for each release

• Tracked, resolved, documented and communicated testing issues

• Verify actual results against expected result and investigate discrepancies

Google, Mountain View, CA

Business Analyst (Jan 2007- Jun 2008)

As a Business Analyst I involved in various business operations and helped the organization to

achieve cost-effective production with increased quality, efficiency and satisfied customer service.

Involved in documenting the business process by identifying the requirements and also involved in

finding the system requirements. Also took an active part in data modeling and business modeling. I

also wrote test planes and test cases of the business process and application.

Responsibilities:

• Determined user/business/functional requirements. Created vision, scope, and use case

documents; business process models, use case diagrams, activity diagrams, and state chart

diagrams

• Conducted risk engineering to derive and execute action plans on time

• Prioritized business, systems problems; analyzed legislation & conducted impact analysis

• Prepared business process models; used Visio to create use case diagram

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Utilized RUP to configure and develop process, standards, and procedures

•

Worked with QA team to design test plan, test cases for User Acceptance Testing (UAT)

•

• Review Business requirement documents and Functional specifications for creating Test

Plan and Test Cases

• Prepare Test Cases for Modules like Business Locations, Contact Information & Driving

Direction

• Performed browser page testing that included testing the properties of the objects on the

Web Page, input forms, field validations etc

• Performed Integration Testing to ensure that all modules functioned well together as

expected

• Executed all test cases, documented the test failures and reported the bugs using Defect

tracking tool Bugnizer

• Regularly followed up with the development team to discuss the defects identified during

Testing

• To organize Manual Testing and ensure all modules work properly once weekly patch file

updated

• Created documentation for training and Help Desk teams

Chicago Mutual Insurance Company, Chicago, IL

Business Analyst (Oct 2005-Dec 2006)

Business Analyst for leading provider of auto, property, and casualty insurance. Assignment

involved Web-based online submission of insurance claims. I was involved in various activities of

the project like information gathering, analyzing the information gathered, documenting the

functional or business requirements. I also wrote test planes and test cases of the business process

and application.

Responsibilities:

• Developed use cases, workflow, screen mock-ups, and conversion requirements

• Conducted risk engineering to derive and execute action plans on time

• Prioritized business, systems problems; analyzed legislation & conducted impact analysis

• Prepared business process models; used Visio to create use case diagram

• Define the Business Process and approach to documenting requirements

• Created the business flow documents using Visio Viewer

• Write and Review use cases on the bases of requirement

• Developed Test Cases, Test Procedures and Test Scripts for billing module

• Worked with SQL queries for data manipulations

• Write and Review use cases on the bases of requirement of the Business Unit

• Actively involved in various phases of the Testing Cycle such as System, Functional,

Regression, Integration and End to End Testing

• Extensively involved in Manual Testing and User Acceptance Testing

• Created documentation for training and Help Desk teams

• Verify actual results against expected result and investigate discrepancies

• Interact with developers and system staff to resolve technical issues

• Tracked, resolved, documented and communicated testing issues

Cummins India Limited, India

BA/QA Analyst (Oct 2004 – Sep 2005)

I was involved in various activities of the project like information gathering, analyzing the

information gathered, documenting the functional or business requirements. I also wrote test planes

and test cases of the business application. The testing of the application involved preparation of test

scripts for the input forms to input data of each and every part that constitutes the manufacturing

process of each model of a single automobile.

Responsibilities:

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• Define the Business Process and approach to documenting requirements

• Experience in writing requirements specifications according to standard templates, using

natural language simply, clearly, unambiguously, and concisely

• Created the business flow documents using Visio Viewer

• Elicit requirements using interviews, document analysis, surveys, operational visits, business

process flows, use cases, and user scenarios

• Write and Review use cases on the bases of requirement

• Created the test scripts on the basis of business scenario and executed the same to help the

testing team in short timeline

• Formulating Test Plans that contained test scenarios for testing the functionality

• Recorded defects encountered during Test execution and assigned the bug to the concern

development team member for resolution

• Attended weekly project meetings to discuss defects along with testers, and developers

Environment: Windows 2000, Visual Basic 5.0, Oracle 8.0, SQL Server 6.5, HTML, MS Office

Suite, Test Specifications/Reports

Citibank, India

QA Analyst (Oct 2003 – Sep 2004)

Manage the test effort for the conversion & integration of customers and services into the Citibank

Online Banking system

Responsibilities:

• Formulating Test Plans that contained test scenarios for testing the functionality, navigation,

security, and recovery of the application

• Involved in the automation of the test cases for Regression Testing, GUI and Functionality

testing

• Developed, Enhanced, and Maintained automated testing scripts with Quick Test Pro for

Regression Testing

• Used Checkpoints to compare the current data of application being tested to the expected

data captured earlier

• Extensively used Quick Test Pro for functional and Regression testing

• Used Quick Test Pro to create and execute automated functional tests

• Performed regression testing on the application after modifications were made

• Performed Manual Testing on the Online Banking module of the web application

• Performed backend testing by executing SQL queries with TOAD for data base

authentication

• Executed batch tests in Quick Test Pro to test various modules of the web application

• Involved in Black box, Regression, Functional, Integration, Data integrity, System, and UAT

testing

• Responsible for submitting the bugs into the Test director depending upon their priority

• Received several commendations for thorough dedication to quality, attention to detail and

ability to accomplish the goals

• Made schedules for system and integration testing for each release

• Tracked, resolved, documented and communicated testing issues

• Verify actual results against expected result and investigate discrepancies

• Performed multi Browser Testing

• Assisted with coordinating User Acceptance Testing

• Prepared detailed Test Summary Reports

Environment: Software Development methodologies(Agile, Waterfall, Iterative), Quality Center,

Quick Test Pro, SQL, Oracle, UNIX, Java, JavaScript, Perl, ASP, HTML,Windows XP, MS Project,

MS Office Suite, Automated testing, Firefox/IE Explorer testing

Bajaj Allianz, India

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QA Analyst (Jan 2003 – Sep 2003)

Bajaj Allianz is a Multi-line insurance company which offers auto, home, commercial and life

insurance through a network of independent insurance agents. The application generates quote and

allows application and endorsement of insurance policies. It can be accessed by Employees and

Agents. It provides enhanced support for Agents for policy maintenance like adding customers,

banks, performing policy searches, renewals etc.

Responsibilities:

• Analyzed the Functional Business requirements and Design documents, Developed Test

Plans for different Testing stages

• Prepared Test Cases for Modules like Bodily Injury Liability, Property damage Liability,

Personal Injury Protection, Uninsured Motorist Coverage, and Comprehensive Damage

• Perform Manual Testing for the modules mentioned above

• Prepared test scripts using Quality Center based on the business requirements and the Test

Plan

• Participated in enhancement meetings, investigated software bugs, and helped the

developers to resolve technical issues

• Conducted Navigational testing by clicking on various hyperlinks and verifying that it is

redirected to the correct page

• Performed backend testing by executing SQL queries with TOAD for data base

authentication

• Backend testing for a particular policy whether all the right information is entered or not

• Involved in User Acceptance Testing (UAT)

• Responsible for submitting the bugs into the Test director depending upon their priority

• Maintained Defect Report using Test Director and sending weekly status reports showing the

issues to be resolved across the team

• Interacted with developers for Spec Reviews, technical problems and to resolve critical bugs

Environment: Test Director, Win Runner, Quality Center, Windows NT, SQL Server, ASP, HTML,

TSL, MS Office

Wings Pharmaceuticals, India

QA Analyst (Apr 2002 – Dec 2002)

Wings Pharmaceuticals is engaged in developing, manufacturing and marketing innovative branded

and generic pharmaceutical products. I have worked on a web based company information system.

By using this web site one could have the detailed information about the company and as well as the

information of any products available, doctor’s information, pharmacist information, prescribing

information and order for the specific product.

Responsibilities:

• Documented Technical Specs and developed test plans and test scripts for manual testing

• Review Requirements, Design documents and analysis

• Created test plans and test cases for Manual and Automated Testing

• Analyzed the system requirements and developed test plans using technical specifications

• Involved in developing the test scripts for automated testing using Quick Test Pro

• Involved in Unit, Integration, System, Regression Testing and Performance Testing

• Responsible for back-end testing/database testing, which was done using SQL queries

• Generated automated test scripts for regression and stress testing in Windows platform

• Involved in Cross Browser Testing using Netscape Navigator Internet Explorer

• Used Test Director for bug tracking and investigated software bugs

• Responsible for generating weekly status report

Environment: Visual Basic, Quick Test Pro, Test Director, SQL Server, Internet Explorer, Netscape

Navigator, and Manual Testing

B. K. Group, India

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Team Member FI/CO Support (Apr 2001 – Mar 2002)

B.K. Group is a leading manufacturer of Cement Products with various operations throughout India.

Vinay cements Limited, Ritesh Cements Limited and Calcom Cement (India) Limited are affiliate

of the B.K. Group. A member of the team implementing SAP Finance & Controlling (GL, AP, AR,

CO, AA)

Responsibilities:

• Projects included General Ledger Module, Accounts Payable, Accounts Receivable and

Sales & Distribution SD, Costing CO, Material Management MM and HR

• Involved in various phases of project blueprinting, documenting, Testing and sign-off of

BPP’s; implementation and support

• Core member responsible for Implementation of FI sub-modules such as General Leger,

Accounts Receivable, Accounts Payable, and Bank Accounting

• Configured of Withholding, Sales & Purchasing, and Jurisdictional Taxes

• Worked closely with Testing team; Tested functional specifications for new interfaces and

conversions

• Worked on Automatic Dunning Program for Incoming Payments for Company Codes in

Accounts Receivable

• Implemented Electronic Bank Statement processing in SAP with Citibank; adapted SAP

Lockbox functionality to process AR payments for automatic cash application against

customer invoices

Environment: SAP R/3 Release 4.7e

PETRONAS, Malaysia

Team Member FI/CO Support (Apr 2000 – Mar 2001)

Responsibilities:

• Participated in analysis and mapping of all current processes and design of SAP-specific

business processes, financial and managerial accounting procedures and processes, which fit

in with the business practices

• Configured and tested Accounts Payable, which includes Outgoing payments settings,

Special Ledger Down payment settings, open item clearing, and Configuration of Automatic

payments for Accounts payables

• Configured and tested Accounts Receivable which includes Dunning, Incoming payments

settings, down payments procedure, credit management, etc

• Configured& tested Lock Box program for Accounts Receivables payments in BAI2 Format

• Integrated vendor payment by providing interface to Citibank and provided for SAP

Lockbox to manage AR payments for automatic settling of customer invoices

• Created Asset Masters and sub numbers for the asset master, created an AUC Asset Class

and master and settled AUC to the asset number and sub number

Environment: SAP R/3 Release 4.7e

OMAX Auto Limited, India

Team Member FI/CO Support (Oct 1998 – Mar 2000)

Responsibilities:

• Creation of Masters, which includes General Ledger, A/c Receivables, A/c Payable and

Bank Master, as per the evolving business needs

• Help Incidence Resolutions for FI/CO wherever required for both onsite & offshore team

• Created various Petty Cash Books, Cash Journals and Subaccounts for House Bank

• Worked on Clearing Open Items – Posting with Clearing and Account Clearing

• Creation of different Document Types and corresponding Number Ranges

• Resolved open issues and Coordinated Resolution for Open Issues

• Creation of different GL Accounts and setting of Field Status

• Configured Customer & Vendor Account Group in Master Data

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• Open & Close the Posting Period for month end closing

• Performed Month End Closing

Environment: SAP R/3 Release 4.7e

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