Customer Service Manager

Pedro L. Garcia

**** ***** ******* **.

Columbus, OH 43229

440-***-****

Objective: Full-time employment where I can use my managerial, organizational and customer relations experience

and have an opportunity for professional growth.

Education:

1985-1989 Hampton University, Hampton, Virginia

Political Science Major/ Business Minor

1981-1985 Oberlin High, Oberlin, Ohio

Diploma

Experience:

2009-Present Brady Commons Condominiums, Columbus, Ohio

Resident Manager

• The Showing and Leasing of Condominiums., Tenant and vendor relations

• Weekly administrative paperwork and processing of rent using skyline software

• Supervising of Maintenance crew and processing maintenance request

• Taking care of leases and lease renewals

2007- 2009 United Property Management Co, Lorain, Ohio

Resident Manager

• Customer Service, Showing and leasing Apartments, and tenant relations

• Administrative paperwork, and dealing with vendors

• Vacant unit rehab, and maintaining units and grounds

2004- 2007 Madison Development Company, Lakewood, Ohio

Resident Leasing Manager

• Showing and leasing of apartments and maintaining tenant relations

• Rent collection and administrative paperwork, vendor negotiating

• Supervising maintenance crew and maintaining property and grounds

2004-2004 Budget Truck Rental, Avon, Ohio

Manager/Customer Service Representative

• Renting Budget Moving Trucks

• Sales, administrative paper work and inputting all transactions

2003-2004 Cutting Dynamics-Inc., Avon, Ohio

Shipping/Receiving

• Locating, counting and packing material

• Inputting shipping data and keeping correct inventory

2002-2003 MED-XS Solutions, Mentor, Ohio

Merchandiser/Materials Handler

• Inventory closing hospitals medical equipment

• Prep medical equipment for sale or liquidation

• Shipping and receiving of medical equipment

2000-2002 Ross Properties, Lorain, Ohio

Property Manager (Part time)

• Interviewing potential renters, Rent collection

• Light maintenance and cleaning, serving evictions

1999-2001 Radio Shack, Lorain, Ohio

Manager

• Complete employee scheduling and assigning daily tasks, and employee training

• Performed administrative functions: bookkeeping, monthly ledgers, payroll, and deposits

• Training employees on the functions and selling techniques of electronic products

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