Isaac Fisher
Baltimore, MD 21218-4713
Phone: 443-***-****
Alt Phone: 410-***-****
abmmwl@r.postjobfree.com
Objective
> My objectives are to work for an organization that I can help in
achieving its mission and goals, also to grow with the organization
and help those that come after me.
Ability Summary
> I communicate well with others, both verbally and in writing; I am
also a quick study when it come to learning new skills and routines. I
am current with new technologies and very interested in what's coming
out next. I understand technology and enjoy working on laptops and
desktops computers, both the troubleshooting process and the repairs.
I also enjoy creating PowerPoint presentations and working with other
software such as Microsoft excel, Visio and photo shop, just to name a
few.
Employment History
Field Service Technician, Computer, Automated Teller, and Office Machine
Repairers
World Wide Tech Services
836 North St., Tewksbury, MA
11/2013 - Current
Field Service Technician
Duties include accepting work orders for assigned jobs; picking up parts
for the various repairs; coordinating with the customer to schedule time
for the system repair (Desktops, Laptops, Tablets, etc). Document the
jobs progress by using the company issued Smartphone or other device,
(open, document, and close jobs). Some repairs involve replacing hardware
and/or software, such as various operating systems (win7, XP, win8, etc;
hard drives, optical drives, motherboards, LCD's, etc. Running
diagnostics after repairs and verifying full system functionality, as
well as addressing any questions or concerns that the customer may have
before leaving the job site.
As a Field Service Tech it is my obligation to complete certifications
for any machine that I am assigned to repair.
I am proficient at making and running networking cables of any required
length, using cat5, cat6 with RJ-45 (UTP, STP); I also make phone lines
of varied lengths using cat3 with RJ-11.
Proficient at setting up LAN networks.
Truck Driver, Industrial Truck and Tractor Operators
Electric Motor Repair Company
700 E. 25th Street, Baltimore, MD
03/2006 - 02/2013
Truck Driver
Pull motors or items that are scheduled for delivery, secure load for
transportation with tie down straps, verify paperwork. When picking up
items for repair; communicate with the shipper, verify item and
paperwork, secure items and return them to the repair shop. Complete
motor repair ticket for the incoming job, and submit the paperwork to
initiate the repair. Communicate any issues that customer may have to my
manager. During EMR's transition period, I assisted the IT administrator
with setting up the shops internal computer network. I have run cable
(cat5, cat6), setup work stations, network printers and other peripherals
like scanners and such.
Shift Leader, Inspectors, Testers, Sorters, Samplers, and Weighers
Kenlee Precisions Corporation
1701 Inverness Ave., Baltimore, MD
06/2003 - 02/2005
Shift Supervisor
Supervision and sorting of all Allison Transmission (GM) parts using the CMM machine, micrometer.
Supplied the GM assembly line with inspected transmission parts to avoid interruptions in the
transmission assembly process.
Duties also included forklift operation; local deliveries using a 24 ft. box truck, FedEx and UPS
shipping and receiving, also the disbursement of the received goods.
Sorter/Inspector, Inspectors, Testers, Sorters, Samplers, and Weighers
SUMATECH INC.
11139 Red Lion Rd., White Marsh, MD
03/2001 - 04/2003
Sorter/Inspector
Sorting of materials from Allison Transmission; check parts using bore
scope machine; performed various inspections using micrometer. Operation
of Marvel 8100 saw for cutting steel, titanium, and aluminum, also used
the forklift to move stock.
Training Manager, Training and Development Specialists
Abacus Corporation
610 Gusryan Street, Baltimore, MD
02/1995 - 08/1998
Training Manager
Conduct First-Aid and CPR certification classes, also provide security
training for all assigned security employees. Fingerprinting new security
employees for background investigations, also ordering and maintaining
all security equipment. Compiling and routing all new hire paperwork.
Interviewing applicants for advertised security related positions.
Recommending new hires for specific assignments.
Assistant Manager
Abacus Corporation
610 Gusryan Street, Baltimore, MD
12/1989 - 08/1994
Assistant Area Mgr.
Processed new hires, performed safety and security rounds, provided
onsite training, maintained logbooks and communication equipment, also
responded to emergency's when necessary.
Security Attendant II, Security Guards
State of Maryland (Clifton T. Perkins)
8450 Dorsey Run Rd., Jessup, MD
05/1985 - 10/1989
Security Attendant II
Maintained a secure environment within a maximum-security facility for
the criminally insane. Responsibilities included responding to emergency
situations, transporting patients to and from hospital and court
appointments as required, restraining violent patients when necessary.
Lead officer in sally port (Control Center), operating and monitoring
remote security cameras, fire annunciator and remote locking consoles.
Education and Training
Issuing Institution
Location
Qualification
Course of Study
University of Phoenix
Timonium, MD
Bachelor's Degree
Business Information Systems
Vets Group, Inc.
Washington, DC
Vocational School Certificate
Certificate of Completion
Vets Group, Inc.
Washington, DC
Vocational School Certificate
Certificate of Completion
University of Phoenix (Axia College)
Timonium, MD
Associate's Degree
Information Technology
American Red Cross
Baltimore, MD
Vocational School Certificate
CPR First-Aid Instructor's Course
St. Louis High School
Honolulu, HI
High School Equivalency Diploma
General Studies
Occupational Licenses & Certificates
Certification Title
Issuing Organization
Completion Date
Expiration Date
Customer Induced Damage
Dell
11/2013
DCSE Microsoft Windows 8
Dell
11/2013
DCSE Onsite Troubleshooting
Dell
11/2013
Foundation 2013 Alienware
Dell
11/2013
Foundation 2013 Desktops
Dell
11/2013
Foundation 2013 Portables
Dell
11/2013
Foundation 2013 Ruggedized
Dell
11/2013
IBM/Lenovo Desktops
IBM
11/2013
IBM/Lenovo Laptops
IBM
11/2013
Windows Server Administrator Certificate
Vets Group, Inc.
09/2013
Windows 7 Configuration Certificate
Vets Group, Inc.
08/2013
Comptia Network Plus Certificate
Vets Group, Inc.
07/2013
Comptia IT Essentials Certificate
Vets Group, Inc.
06/2013
First-Aid & CPR Instr. Certification
American Red Cross
05/1993
05/1996
Honors & Activities
Safe Driver Awards *5
References
Winden Harris, Manager Trainer
CVS, Inc.
Business reference known for 25 year(s).
James Dargan
Personal reference known for 20 year(s).
Paulette Fulton, Assistant Mgr. (Fresh Water Pumping Station)
City of Baltimore
Personal reference known for 25 year(s).