Customer Service Medical

J. Amy Martin

251-***-****

**********@*****.***

Education

Associates of Sciences- Bishop Sate 2007

Bachelors of Art in Social Science – Thomas Edison State 2009

Professional Experience

Green and Phillips Nov 2008 – present

Case Manger June 2008 to present

● Establish and keep contact with insurance adjusters to establish liability, send medical records and

expenses, and follow up on negotiation packages.

● Talk to clients to find about any issues they are having, to update client’s medical treatment status, review

all clients’ medical records and other case related information.

● Opening new cases in the computer, inputting medical, insurance, and employment information.

● Making sure that all client related expensive are filed to the proper case to assure that payments are made

and expenses are reimbursed at settlement.

Receptionist Nov 2008 – June 2008

● General Office duties including answering multi-line (11)phones, faxing, filing, setting up appointments.

Port City Realty Jan 2005 – Oct 2008

Assistant Office Manger Nov 2005 – Oct 2008

•

Assistant the General Manger with all thing business related in office with 30+ agents; and supervising 5

employees.

• Overseeing marketing including helping agents with writing and/ or proofreading house descriptions for

the internet and ad books to assure all MLS rules and Advertising / Fair Housing Laws are followed.

•Handled pre-closing requirements including ordering title work, termite/ home inspections, coordinating

between Real Estate Agents, Title Agents, Mortgage Professionals, home inspectors, and any other needed

party.

P/T Bookkeeper Jan 2005 – Nov 2005

•Accounts Payable for company and agents’ accounts.

●Accounts Receivable including invoicing, and dues.

•Month-end bank reconciliation for general, trust, credit cards, and other various accounts.

● Taking, depositing and crediting client’s trust deposits.

•Keeping up with agent expense accounts (dues, fines, ad cost, postage, …)

•Became experienced in using (and training others) in bookkeeping software like Lone Wolf and

QuickBooks.

Applebees Feb 2004 – Nov 2005

Server/ Hostess

• Provided customer service and dealt with complaints.

• Handled customer payments.

• Trained new employees.

Contact this candidate