Melaina Baltera

Minneapolis, Minnesota

Email: abmibf@r.postjobfree.com

Summary of Qualifications

Disciplined professional 8 over six years of successful experience in finance, customer service &

research

Has a strong work ethic and meticulous attention to detail

Ambitious and focused individual who welcomes challenges and is a fast learner

Friendly, charismatic and effective team member who strives for excellence

Technology skills in Excel, Word, PowerPoint, Publisher, Facebook & LinkedIn

Professional Work Experience

Wells Fargo, Minneapolis, MN Loan Servicing Specialist 4- Government Insuring 2011-Present

Consistently exceed quality performance standards

Perform intensive audits and provide feedback on previously reviewed files

Developed and implemented marketing plans for Wells Fargo career week

Expand knowledge by learning new processes within department

Take on leadership roles within team to create focus around department goals

Foster collaborative environment by developing team member engagement activities

Reviewed 5,000+ government insured loans according to HUD insuring regulations

Was nominated twice and selected once to receive the Team Excellence Award

Finance Intern

Mother Hubbard’s Cupboard, Bloomington, IN 2010

Organized and managed donor database

Made inquisitive research into potential grants the company could acquire

Facilitated necessary clerical duties as requested by office administrators

Minnesota Twins, Minneapolis, MN Guest Services Team Member: Usher & Gate Attendant 2007-2009

Assisted guests locate their seats; and monitored the crowd to ensure an enjoyable atmosphere.

Helped patrons search for lost items, managed unruly people, and located parents for lost children.

Accomplishments/Activities

Volunteering

Read with a first grader on a weekly basis and tutored elementary students in math

Organized various events for 40+ college students as Activities Coordinator

Additional volunteering experiences include Feed Our Starving Children, and Salvation Army

IES Abroad Milano, Milan, Italy Active Student Council Member

2009

Represented program participants by attending monthly meetings

Provided feedback to IES staff members regarding professor and course assessments, program

sponsored events and excursions and various concerns of fellow students

Economics Course: Business Statistics, Bloomington, IN Teacher’s Assistant-Peer Tutor 2008

Mentored 45 students for the lab portion of a business statistics course after receiving outstanding marks

in the same course the previous semester.

Education

Indiana University, School of Public and Environmental Affairs, Bloomington, IN 2010

Bachelor of Science in Public Financial Management GPA: 3.5/4.0 Minor: Business

Universitá Cattolica del Sacro Cuore, Milan, Italy

2009

Courses included Italian, International Financial Markets, and Business, Government & the Global Economy

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