Planning ● Execution ● Results

DAVID W. FURNISH, PMP

**** ** *** ****** ● Plantation, FL 33317 ● 954-***-**** ● abmhp3@r.postjobfree.com

PROJECT MANAGEMENT EXECUTIVE

Distinguished career providing the direction, focus, and leadership critical to bringing complex, multi -phased

technology projects and enterprise system implementations to successful conclusion. Exhibit deep strengths

in understanding stakeholder needs, managing expectations, and bridging the knowledge/communications

gap between business/technology disciplines. Leverage financial/business/operations experience to act as an

essential strategic business partner to executives in maximizing project ROI and deriving targeted objectives.

My career spans more than 20 years of project leadership, focusing heavily on the application of technology to

drive business process improvements and measurable performance gains in workflow management,

efficiency, cost, and resource utilization.

As a longtime project manager, I have worked with a wide array of companies, including Fortune 500

enterprises in Healthcare, Manufacturing, Defense, Government, Education, and Energy. For the healthcare

space, I have directed implementations of fully integrated electronic health record systems that provide a

single point of access to patients’ clinical and financial records. Each of these legacy conversions has

incorporated modules to facilitate clinical and physician documentation, improve practice management, and

strengthen institutional capabilities in coordinating delivery of cost-effective patient care.

Planning and Leading Large-Scale Project Initiatives with Complex Requirements

Directing Enterprise-Wide Technology Deployments that Fuel Business Process Improvement

Uniting Cross-Functional Team Members in Achieving Business, ROI, and Project Objectives

Managing Multi-Million Dollar Budgets, Allocating Resources Effectively, and Minimizing Costs

Exceeding Customer Expectations for Project Deliverables, Turnaround, and Service Excellence

P rofessional Experience

Global Data Solutions – Plantation, FL – 1991 to Current 2014

Project management consulting, services, and support company.

Principal Consultant / Business Owner

Led company start-up, development, and growth, focusing original business model around sales/support of

document management solutions. Capitalized on new marketplace opportunities and drove design of a

proprietary enterprise content management system integrated with third-party applications for offshoots of

services such as document capture and electronic forms that launched to immediate and sustained success.

Further diversified and expanded the business with addition of a service bureau processing division.

Following sale of the ECM’s intellectual property rights and client base, repositioned company for the

project management space, acting as principal consultant, technical sales lead, and PM for technology-

based projects and enterprise system implementations. Lead requirements gathering, SOW definition, cost

and resource estimating, proposal generation, and project planning/scheduling, as well as all technology

components, from programming and installation to testing, acceptance, and end-user training. Build visibility

and credibility across the customer base, earning nearly 100% of new business exclusively from referrals.

SELECT PROJECTS

MBAF - Managed the Professional Services Team comprised of consultants, system engineers, application

programmers, technical support engineers, and product / process trainers implementing document

management and workflow automation solutions. Staff consisted of a combination of internal, virtual, and

offshore resources all working collaboratively on project implementation teams with over 100 active client

projects in process at any given time. Provided leadership guidance and implemented process improvement

techniques which resulted in the improved delivery of client projects in terms of scope, budget, duration, and

stakeholder satisfaction.

DAVID W. FURNISH, PMP 954-***-**** ● abmhp3@r.postjobfree.com ● Résumé Page 2

Cleveland Area Hospital – Handpicked by CEO to direct conversion of a 48-year-old, paper-based

recordkeeping system to a best-in-class electronic health records system (CPSI EHR - Financials, Ancillary,

Ambulatory ED, CPOE, and POC modules). Negotiated and managed the project’s $2M scope, schedule,

budget, and vendor deliverables. Identified internal system infrastructure, hardware, and resource

requirements. Supervised and coordinated the efforts of a team of 50 client staff spanning all leadership

levels/functional disciplines.

Completed initial phase of implementation (GL, AP, AR, Billing) within 90 days and full rollout

in eight months, leading seamless integration of over hundreds of thousands of patient records.

Netted $2M in incentive payments nearly 25% more than expected by ensuring delivery of

project within scope, schedule, and cost, and conformance with Stage 1 Meaningful Use criteria.

Influenced key modifications to the project scope, including addition of an OR Management

module and several outsourced service offerings (e.g., encrypted email, private-pay collections,

ASP-hosted system for disaster recovery redundancy). Negotiated contract changes that lowered

monthly payment obligations and identified higher allowable reimbursements for system costs.

Led project to capture the interest/attention of the American Medical Informatics Association,

which will feature it as part of a panel discussion, a published case study, and film documentary

at its 2012 Annual Symposium.

Miami Children’s Hospital – Oversaw deployment of a state-of-the-art electronic medical records system,

one of the first launched in the healthcare vertical, to capture 100% of ED and outpatient patient care data

across the multi-facility pediatric healthcare system. Spearheaded all facets of the client relationship and $1.2M

project from initial proposal and sale to project design, rollout, and post-implementation service and support.

Designed, developed, and implemented a rule-based workflow approval process for medical

records processing within the Health Information Management (HIM) department.

Built the system framework, procedures, and processes to digitize an average of 10,000

document pages daily, achieving full rollout (including processing of three years of backlogged

records) within the first 18 months.

Devised a document management interface with the hospital-based AS/400 HIS system,

facilitating physician/staff access to electronic patient records from the hospital’s existing legacy

system, an application interface already familiar to users and requiring no training/learning curve.

Collaborated with business/technical staff on design/integration of a Computerized Output to

Laser Disk (COLD) for automatic processing of patient laboratory results by a third party (Cerner).

Positioned client as an industry-leading pioneer in the EMR space; led MCH to earn a

prestigious national award for technology achievements from the Association for Information and

Image Management (AIIM), as well as being featured on the The Discovery Channel.

Peachtree Financial Solutions – Engaged by the CFO on a $1M project driving rollout of an ASP-hosted

ECM document storage and retrieval system solution, constructing the framework to digitize and archive all

of its client contract documents (both back-file and day-forward), with both projects running concurrently.

Defined the digital classification naming convention for eight line-of-business categories,

configured system software, and trained Peachtree personnel on the application’s usage.

Completed the initial digital conversion of 1.2 million documents within six months, overseeing

all facets of tracking, scanning, indexing, quality control review, and archival.

Established and directed service bureau operations for both a back-file conversion (1.2 million

documents) and day-forward (average 25,000 document pages/month) document processing over

the course of the five-year relationship.

Ocwen Financial Corporation – Sold and managed a $750K project for the capture, cataloging, and

conversion of 2 million pages of mortgage loan documents.

DAVID W. FURNISH, PMP 954-***-**** ● abmhp3@r.postjobfree.com ● Résumé Page 3

Directed the installation/testing of document capture processing software/hardware, along with

design of a customized system interface to the existing third-party document management

system, providing even greater functionality and ease-of-use than had existed in prior application.

Guided team of 30 staff in achieving stringent timeline for project completion (60 calendar

days). Established a service bureau and framework for round-the-clock document processing;

expedited identification/on-boarding of additional personnel to fulfill coverage requirements.

Trained system administrators on the nuances of maintaining, troubleshooting, and servicing

the system; also delivered instruction on application usage/functionality to end-users.

Routinely called upon to supplement the client’s internal capabilities and turn around

processing of time-sensitive documents under accelerated deadlines. Completed numerous

outsourcing projects in the wake of large loan acquisition purchases from other lenders, digitizing

semi-truck loads of documents with virtually zero advance notice/lead time.

Kemper National Services – Designed and implemented the system and workflow processes to handle

document capture processing for an average volume of 50,000 pages of workers compensation claims daily.

Created a proprietary, scalable, production-level document capture processing system capable

of handling completed daily volumes in excess of 100,000 pages.

Northrop Grumman Corporation – Spearheaded the $600K development and launch of an ISO-compliant,

rule-based engineering change management workflow approval process for manufacturing operations.

Managed conversion from a third-party document management system to the ECM system,

which was deployed across multiple departments (sales, manufacturing, product quality control).

Developed a system prototype application for the processing and tracking of sensitive weapons

and parts shipments to authorized international trading partners.

Florida Career College – Converted the institution’s longstanding manual registration system into a web-

based application utilizing electronic forms, e-signatures, and rule-based workflow approval processing.

Applied these same technologies in design of similar systems for purchasing office operations and processing

of student transcripts and related records.

Retained following successful project launch to provide business process consulting and

strategic technology advisory services.

Directed allocation and performance of IT resources (staff/equipment) for build-out of new

campus facilities.

Managed product selection, procurement, conversion, and implementation of an enterprise

telecommunications project for Corporate HQ and eight campus locations throughout Florida.

Oversaw the version upgrade implementation for the client’s IT help desk application.

Intermountain Power – Led the development and implementation of a COLD application for the

automated indexing and archival of all digitally generated mainframe purchase order (PO) documents into

the client’s existing document management system.

Eliminated the need to manually scan, index, and perform QC review on PO documents, allowed

for near real-time PO archival, and provided plant managers and other authorized users with

ready access to procurement documents, strengthening decision-making and materials planning.

EARLY EXPERIENCE: Developed an invaluable foundation of business, financial, and project management

experience during early career with Filescapes, NuMed Medical, Pembroke Pines General Hospital,

University Hospital, Norton Children’s Hospital, and KAEC.

DAVID W. FURNISH, PMP 954-***-**** ● abmhp3@r.postjobfree.com ● Résumé Page 4

E ducation & Credentials

Project Management Professional (PMP) Certificate, Project Management Institute

Certified Information Professional (CIP), Association for Information and Image Management

Business Process Management Certificate, Association for Information and Image Management

Accelerated Professional Management Certificate, Florida International University

Sharepoint Practitioner Certificate, Association for Information and Image Management

Bachelor of Science in Commerce (Major in Accounting), University of Louisville

Professional Affiliations

Project Management Institute, The Data Warehousing Institute,

Association for Information and Image Management

Microsoft Project Users Group (MPUG)

Technical Skills

PMBOK, MS Office, MS Project, MS InfoPath, MS SharePoint, MS CRM, Formatta eForms,

SAP Dashboard Design, CPSI EHR, McKesson, T-System EDIS

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