Robert Wachter
Pittsburgh, PA *5218
abmgld@r.postjobfree.com
EXPERIENCE
**/****- **/**** ***** Watch AZ Phoenix, AZ
Operations Manager
. Managed staff production of multimedia projects.
. Maintained and updated several operating systems for office and remote
network sites.
. Ensured quality standards and deadlines were met or exceeded.
. Trained employees according to customer service and video
production/editing protocol.
11/2005 - 10/2007 Diamond Pharmacy Indiana, PA
Pharmacy Technician
. Processed and verified pharmacy prescription requests for nursing home
clients.
. Resolved escalated issues associated with new and existing
prescriptions.
. Operated and Maintained Visual Fox Pro based database to ensure
seamless work flow.
01/2000 - 10/2005 Media Pulse
Phoenix, AZ
Operational Manager
. Built and maintained workforce in the Phoenix area office, including
work at home employees.
. Established employee conduct and productivity guidelines.
. Initiated Windows NT operating system and video editing systems.
EDUCATION
1997 Columbia College of Chicago Chicago, IL
Major: Journalism
Coursework: News writing and reporting, copyediting, fiction writing,
magazine design and layout and software training.
SKILLS
. Proficient in all Microsoft Office applications - Word, Excel,
Outlook, and Powerpoint
. Operating system proficiencies include Windows 7, Vista and XP, SQL
Server and Mac OS X Mavericks
. Additional applications proficient in: Google Docs, Oracle, Adobe
Photoshop, Adobe Premiere, Adobe Pagemaker, Final Cut Pro and Pinnacle