Post Job Free

Resume

Sign in

Customer Service Manager

Location:
Longwood, FL, 32750
Posted:
July 07, 2010

Contact this candidate

Resume:

Addiel D. Amador

Objective: To obtain a Management position in an institution were my

skills and experience will enhance and contribute further

development of myself and my employers needs.

Skills:

. Excellent customer service and presentation skills.

. Excellent interpersonal and communication skills; both

written and verbal.

. Detail oriented with strong planning, organizational, project

management and analytical skills.

. Ability to work under pressure.

. Excellent PC skills, (Win 7, Office 07, Blackbaud,

QuickBooks, Quicken, Peachtree, etc

. Fluently bilingual in Spanish and English.

Experiences: 07/2005 - Present Adventist Boarding Academies

Mt. Vernon, OH

Business Manager / Controller

. Supervision of all accounting procedures including A/R, A/P,

payroll, monthly and year end closings, audits, etc.

. Production, implementation and presentation of yearly budget

and financial statements for the board of trustees, financial

management committees, executive committees and constituency.

. Direction and supervision of the Human Resources, Development,

Accounting, Plant Maintenance, Security, Student Employment,

Landscaping, Information Systems, Risk Management, Cafeteria

Departments and Dormitories.

. Work hand in hand with school Principal to promote school,

either in special events or community.

. Monitor and performs all financial activities.

01/2002 - 06/2005 Greater Miami Adventist School

Miami, FL

Business Manager

. Responsible for full operation of an elementary school grades K

through 8th.

. Monitor and performs all financial activities as well as present

reports to school board.

. Perform all accounting record keeping, A/P, A/R, monthly

statements, bank reconciliation, financial statements,

payroll, and journal entries adjustments as necessary.

. Provide yearly budget for school board approval.

. Work hand in hand with school Principal to promote school,

either in special events or community.

10/1999 - 07/2001 Corestaff Services

Miami, FL

Operation Manager

. Monitored branch activity to insure follow through on

opportunities to increase client base revenue.

. Provided on-going guidance, training, and professional

development to the Staffing Specialist.

. Ensured that all administrative tasks related to Worker's

Comp and Unemployment was completed.

. Worked hand in hand with Branch Manger to promote services to

potential clients by cold calling, visiting or making

presentations.

. Worked hand in hand with clients to ensure client

satisfaction.

10/1995 - 10/1999 Wood Staffing Services / Interim Services

Benton Harbor, MI

Placement Coordinator

. Scheduling and supervising employees, responding to in-

coming calls or emails.

. Delivering high quality service to customers and temporaries

by matching skills of temporaries to customer needs.

Education: 05/2005 Nova Southeastern University

Miami, FL.

BS in Business Administration

Reference: Professional references available upon request.



Contact this candidate