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Customer Service Representative

Location:
Hampstead, MD, 20748
Posted:
January 09, 2013

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Resume:

Creamon Alston

*** *********

Washington, DC

Mobile: 916-***-****

E-mail: abmeo2@r.postjobfree.com

Objective: To obtain a position in help desk, where experience in

customer service will be utilized,

Education:

Community College of the District of Columbia - Business Technology.

Career technical institute - Information technology (Networking, C+

Windows 7, Microsoft word, Outlook, Power point, Excel)

Experience:

Edges Washington, DC

Barber/ Customer Service

5/12 to Present

. Trained and managed staff, and self-employed contractors

.Answered incoming calls .

. Provided diverse client base with full barbering services.

. Responsible for complete day to day operations of the shop.

. Open & close business, & assure proper appearance of shop & product

displays.

. Promote business and recruit clients using sale referrals, discounts

and other advertising methods.

. Recommend and sell products and services to clients.

. Direct sanitary and safety maintenance of shop in compliance with

health regulations.

Another Look

Sacramento, CA

Barber/ Customer Service

5/11 to 3/12

. Trained and managed staff, and self employed contractors.

.Answered incomingcalls

. Provided diverse client base with full barbering services.

. Responsible for complete day to day operations of the shop.

. Open & close business, & assure proper appearance of shop & product

displays.

. Promote business and recruit clients using sale referrals,

discounts and other advertising methods.

. Recommend and sell products and services to clients.

. Displayed and demonstrated product, using samples and catalogs.

. Direct sanitary and safety maintenance of shop in compliance with

health regulations.

Edges

Washington, DC

Barber/ Customer Service 1/11 to

4/11

. Trained and managed staff, and self-employed contractors

.Answered incoming calls .

. Provided diverse client base with full barbering services.

. Responsible for complete day to day operations of the shop.

. Open & close business, & assure proper appearance of shop & product

displays.

. Promote business and recruit clients using sale referrals, discounts

and other advertising methods.

. Recommend and sell products and services to clients.

. Direct sanitary and safety maintenance of shop in compliance with

health regulations.

Another Look

Sacramento, CA

Barber/ Customer Service 1/

08 to 12/10

. Trained and managed staff, and self employed contractors.

.Answered incoming calls

. Provided diverse client base with full barbering services.

. Responsible for complete day to day operations of the shop.

. Open & close business, & assure proper appearance of shop & product

displays.

. Promote business and recruit clients using sale referrals, discounts

and other advertising methods.

. Recommended products and services to clients.

. Displayed and demonstrated product, using samples and catalogs.

. Direct sanitary and safety maintenance of shop in compliance with

health regulations.

Cut Creators

Sacramento, CA

Barber/ Customer Service 1/ 04 to

3/ 07

. Executed daily operations of barbering, sales, and appointments.

.Answered incoming

. Ensured customers received a personalized customer service.

. Trained apprentices and managed in proper attire and appearance.

. Achieved significant improvements in apprentice productivity in

greeting customers and cutting hair.

. Interface with customers regarding use of products and equipment.

Kings and Queens

Sacramento, CA

Barber/ Customer Service 3/

02 to 12/ 03

. Helped provide customers with barbering services.

.Answered incoming

. Recorded service charge on ticket and received payment.

. Successfully handled answering incoming calls, selling products, and

advertising and promoting business.

. Cleaned work area and work tools.

Future Telemarketing

Sacramento, CA

Customer Service Representative 5/00 to 4/01

. CSR for outbound call center soliciting donations.

. Consistently met and exceeded weekly quota for donations.

. Data entry.

. Basic computer skills.



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