ROSALIND WARING
POB ******
BRONX, NEW YORK
****5
SUMMARY
Specialist with HMO Insurance and Contracts, Workmen's Compensation, No-
Fault and Third Party and Commercial Insurance. Collections Manager.
Knowledgeable of Human Resources and Hospital Policy and Procedures.
EDUCATION
Manhattan College, Bronx, New York 1979 -
1983
Associates of Science Degree
EXPERIENCE
Jewish Home Life care
2014-2015
Bronx, NY
. Nursing Home billing
. Following up on outstanding claims
. Reviewing UB04
. Reviewing denial rev code, level of care, Rug score
. Responsible for submission of claims
. Review and make corrections on incorrect billing
. Review of providers contract for reimbursement
Total Orthopaedics
2012 - 2013
Massapequa, NY
. Resolved any claims delay in reimbursement.
. Confirm patient's insurance verification and eligibility on worker's
compensation and No fault. Maintaining medical records and charts for
duplicate records.
. Payment postings, authorization obtained for procedures.
. Meet deadlines in preparing cases for outside collections agency.
. Responsible for daily claims submission process to clearinghouse,
print paper claims and submission of secondary claims.
. Responsible for physician billing and coding utilizing CPT, ICD-9 and
HCPCS codes and applications of CMS regulations and third party
requirements.
Healthy Kids Pediatrics
2008 - 2011
Port Washington, NY
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Billing Manager
. Effectively and accurately reviewing demographic information in
practice management system, update insurance.
. Prepare/submit medical claims electronically (and when applicable by
paper) to governmental, private pay and commercial insurance carriers.
. Identify and resolve any claim delay issues that impact billing and
collections.
. Resolve credit balances and account issues.
. Post denials/co-pays and deductibles. Follow up on payment errors, low
reimbursement, denials.
. Accurately interpret EOB and collections report. Initiate and track
appeals as necessary.
. Resolve COB discrepancies post cash and reconcile daily receipts.
Confirm patient insurance verification and eligibility
North Shore University Hospital 2004 -2008
Forest Hills, New York
Billing Manager
( Verified insurance for all new patients and established patients who have
new insurance
( Follow up on all outstanding bills
? Assigned collection cases to staff members; renewed aging reports;
recorded stats on all billing
( Re-bill insurance companies when necessary
( Processed EOB's and Billing correspondences
( Generated appeals after review of EOB's
( Follow up on insurance claims with participating carriers
( Prepared monthly patient follow up letters
( Responsible for generating collection reports via the Collection Module
software
( Prepared memorandums and patient charts for review by physicians prior to
submission to collection department
( Interacted with patients, via phone or in person, in reference to billing
inquiries
SUNY Downstate Medical Center 1998 - 2003
Brooklyn, New York
Collections Department Manager
( Responsible for ensuring all pre-admissions were completed and fully
registered into the database
( Review inpatient, same day admissions, elective and ambulatory cases.
Ensured that cases were appropriately billed.
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( Obtained benefit information and authorization with 24-48 hours of
admission. Collected necessary signatures for all admissions and
appropriate coding for all carriers to secure timely reimbursements.
( Provided assistance to other staff members with the proper Medical Review
process
( Secured necessary documents for inpatient billing to ensure timely
submission to insurances
( Responsible for inpatient, out-patient and third party billing.
( Supervised eight staff members
( Reviewed all retrieve of funds
( Contact with Physician Insurance and Main Hospital Record/Credentialing
New Physicians
( Extensive use of ADS and Human Resources Policy
( Pre-determination of treatment
( Electronic filing
( Worked in the Accounts Receivable Department to recover outstanding and
no-fault claims
( Forwarded medical records to insurance companies. Submitted daily
deposits, pre-determination of treatment plan and CPT codes, verified
benefits, obtained pre-authorizations, scheduled surgery and additional
visits.
Margolin & Meltzer, Esq. 1996 - 1998
New York, New York
Medical Biller/Collector
( Responsible for the collections of outstanding medical claims and
contracted accounts
( Developed new methods and systems to improve collections
( Reviewed daily Aged Trial Balance to determine the necessary course of
action on each outstanding account
( Served as physician and hospital collector for a staff consisting of
nineteen (19) doctors. Managed their medical billing, no-fault claims as
well as pre-authorizations and all other accounts receivable with ICD-9 and
CPT medical codes.
( Identified the time lag factors for payment by insurance carriers.
Estimated the amount of bad debt write-offs, calculated third party
contractual allowance
( Ensured that physicians were appropriately credentialed
( Posted insurance payments
( Informed attorneys of lien balance and prepared them for medical court
cases
( Scheduled appointments for independent medical exams
The Door of Alternative 1989 - 1996
New York, New York
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Duties included:
( Billing services for twenty-eight (28) doctors, medical and obstetrics.
Submitted Medicaid Claims and assisted patients with medical assistance
applications.
ADDITIONAL
( Possess extensive knowledge in Medical Manager, Eagle 2000, IDX and ADS,
LYTEC
( Proficient with Medicaid, Medicare, HMO's, Commercial and Third Party
electronic claims Transmission
( Competent in several word processing applications such as Microsoft
Office
REFERENCES:
Furnished upon request.
ROSALIND WARING
P.O. Box 753159
Bronx, New York 10475
718-***-**** (H)
Dear Sir/Madam:
I am extremely interested in seeking a career opportunity within a stable,
yet progressive organization such as yours. I feel confident that I possess
qualities that mirror both your organization's current and long-term goals.
As a diligent and personable individual with vision, I am enclosing a copy
of my resume for consideration. I am accustomed to diverse work conditions
and I am capable of working independently or as a team player. I am
certain my tenacity and aggressiveness to new challenges, coupled with my
communicative skills and keen attention to detail, my medical background
(which extends 30 years), would prove advantageous to your company.
I am anxious to learn more about your organization and how I can contribute
to its prosperity and therefore look forward to hearing from you in the
near future.
Thank you for your time and consideration.
Respectfully,
Rosalind Waring