SUMMARY OF QUALIFICATIONS

. More than **+ years management experience in the restaurant industry,

with over 10 years as co-owner of restaurant franchise.

. Analytical detail oriented problem-solver, able to anticipate issues,

resolve concerns and improve efficiency and productivity.

. Consistently meets timelines and goals set by senior management.

. A dedicated and energetic manager, skilled at motivating staff to

provide excellent customer service.

. Respected by peers, co-workers and superiors for performing with

integrity and showing respect to others in the work environment.

EMPLOYMENT

Kentucky Fried Chicken-Kazi Foods

Central PA

District Manager/Training Manager/RGM

April 2005 - present

. Oversee the operation and management of 6 restaurants

. Train and develop new shift managers

. Perform quality, service and hospitality inspections and communicate

standards to management teams

. Set inventory levels and assist in guiding managers with stock levels

to improve cash flow.

. Monitor labor, food cost and cash controls

. Promote team spirit and acknowledge positive results among management

teams

. Develop plans to improve non-performers

Ledo Restaurant

York, PA

Co-owner and manager

July, 1994 - April, 2005

. Manages daily operations of a full service restaurant which

includes delivery.

. Generate sales and retention of regular clientele through

consistent friendly interaction of staff with customers.

. Devised newspaper marketing, which resulted in an average of

15% sales increase over previous year's sales.

. Supervise a staff of 30, involving training cooks, servers,

delivery persons, ensuring quality, customer service and

satisfaction.

. Schedule and performs preventive maintenance of equipment.

Rite Aid Pharmacy

Harrisburg, PA

Front End Manager

September 1992 - July 1994

. Supervised and scheduled staff.

. Merchandised new promotions and maintained plan-o-grams.

. Monitored store for theft.

Hardees

Hershey, PA

General Manager

September, 1981 - August, 1992

. Hardees Training Manager of the Year - 1990

. Million dollar sales multiple years.

. Provided training for management promotions from within.

Hardee's Manager

June, 1980 - September, 1981

Hardee's Shift Supervisor

September 1978 - June, 1980

Hardee's Employee

March, 1978 - September, 1978

EDUCATION

Frostburg State University, Frostburg, MD

Bachelor of Science in Business Administration, 1980

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