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Sales Customer Service

Location:
Santee, CA, 92071
Posted:
July 08, 2010

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Resume:

Pat Hornik

San Diego, CA Home: 619-***-**** Cell:

abmdop@r.postjobfree.com 619-***-****

SUMMARY

Sales Account manager with exceptional skills in all phases of sales of

foundry devices, ASIC, microprocessor, security and other semiconductor

devices to strategic customers in the San Diego area. Strong background in

direct sales with emphasis on high billings, relationship building and

customer service. Great listener that identifies customer's needs and

creates successful win-win situations.

Data Analysis Negotiation Skills Problem Resolution

Presentation Skills Project Management Customer Relations

Budget Planning Meeting and Event Sales Skills

Planning

PROFESSIONAL EXPERIENCE

Freescale Semiconductor Products, Inc. San Diego, CA 2005-2010

Motorola Inc 1983-2005

Account Sales Manager

. Exceeded all yearly sales quotas and grew main account from a $1M a year

customer to over $400M a year. Five year sales exceeded $1B

. Identified customer needs and sold RF foundry, power management and other

semiconductor devices to a leading CDMA customer, and computer/broadband

customers in San Diego.

. Worked with distributors and distributor customers to ensure Freescale

product was in the forefront for new design opportunities

. Negotiated quarterly pricing, capacity and contract agreements with

customer

. Attained 90-100% on-time delivery to customer

. Minimized inventory levels each quarter to achieve zero inventory levels

. Improved margins 17% by working with team to reduce test times, probe

times, packaging and assembly costs

. Coordinated all aspects of customer relations with program management,

test, quality, design, procurement, and sourcing teams

. Forecasted sales to factory and improved forecast accuracy by 25%

. Initiated and submitted all NRE, expedite and retest quotes to customer

. Increased Supplier Management performance and attained a number 1

supplier position based on customer on-time delivery and quality scores

. Great team player who worked exceptionally well with marketers, program

managers, application, quality, product and test engineers, legal

department, finance and credit to ensure total package we could offer to

a customer was unified and sent a consistent message to the customer's

complement teams

. Partnered with 3 major distributors on business plans and training

sessions to highlight Freescale products

EDUCATION/TRAINING

B.B.A - Marketing, National University

Proficient in MS Excel, Word, Semiconductor Sales courses including

Outlook, PowerPoint, Siebel Systems microprocessors, sensors, RF, power

Miller Heiman Sales Methodology management, microcontrollers and DSP



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