Cristal Anderson

***** **** ******** ****** #*-**1, Denver, Co 80247

(720-***-**** or 303-***-****

abmcjn@r.postjobfree.com

Summary More than 10 years' successful experience in customer

service and support with recognized strengths in account

maintenance, problem-solving and trouble-shooting, sales

staff support, and planning/implementing proactive

procedures and systems to avoid.

Extensive computer training, including knowledge o

multiple networking environments and business software.

Ability to follow verbal and written instructions with

minimal Supervision.

Enthusiastic and experienced in Customer Relations

Skilled at learning new concepts quickly, working well

under pressure, and communicating ideas clearly and

effectively.

Education Associates Degree in Computer Software

Argosy University, Denver CO.

2007

Career History & Atlast Connect 2009-201

Accomplishments 0

Customer Service Representative

Support Customers in opening new accounts and

upgrading existing service

Provided Customers with technical support over

phone

Quickly and effectively solve customer

challenges

Maintained quality control

Retained Customer who wanted to cancel accounts

Holden MSS 2006-200

9

Customer Service Representative/ Warehouse

Answered phones in a professional, efficient,

and courteous manner

Supported Customers in opening new accounts and

upgrading existing service

Retained Customers who wanted to cancel accounts

Maintained Return Logs and other data records

using Microsoft Word and Excel

P.S.A 2004-200

5

Customers Service Representative

Interviewed residential and business respondents

on current and upcoming issues.

Memberships & Center for work Education and Employment

Affiliations

Alumni

2008 Silver Flame Award winner

Master user in Word, Excel, Access and PowerPoint

References upon Request

Contact this candidate