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Administrative Assistant Customer Service

Location:
San Jose, CA, 95124
Posted:
March 09, 2010

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Resume:

JANICE L. AWE

San Jose, CA *****

Cell: 408-***-**** / abm4d3@r.postjobfree.com

OBJECTIVE

To dedicate my skill set including my professionalism as an Administrative

Assistant at a growth-oriented firm, which will allow me to both further

utilize my expertise and acquire new abilities.

SUMMARY OF QUALIFICAITONS

. Highly dedicated and motivated professional with over twenty year's

employment history assuming increasingly challenging positions supporting

all levels of managers including executive level staff. Experience

includes editing presentations on PowerPoint, data entry using Excel and

creating documentation on MS Word. Answers multi-unit phone systems,

greets clients and visitors, prepares travel arrangements for both

international and domestic, sets up meetings and maintains executive

level calendars. Also establishes working relationships with vendors and

contractors and maintains customer service standards.

. Communicates and interacts well with others; develops positive and

productive working rapport at all times with all levels; maintains all

professional protocol. Supports a team well; also uses excellent

judgment while working independently. Computer skills include MS Word,

Excel, PowerPoint, Outlook, Internet Research and email systems.

PROFESSIONAL EMPLOYMENT HISTORY

Onizuka Air Force Station, Sunnyvale, CA 2008 to Present

Office Automation Clerk

Operate electronic mail systems and coordinate the flow of information,

internally and with other organizations. Arrange conferences, meetings

and travel reservations for office personnel. Greet visitors and callers,

handle their inquiries, and direct them to the appropriate persons

according to their needs.

Various Temporary Agencies, San Jose, Santa Clara, CA 2006 to 2007

Administrative Assistant / Receptionist

Support mid level managers to executive level and fulfill an array of tasks

placed on various temporary assignments. Ensure dependability as well as

flexibility. Coordinate and maintain executive calendars, schedule

meetings, as well as handle any special projects. Answer multiple

telephone line system providing effective communication and customer

service. Prepare correspondence and presentation material. Order supplies,

distribute and maintain inventory. Use good judgment while working

independently.

Lockheed Martin Space Systems, Sunnyvale, CA 1986 to 2005

Executive Administrative Assistant

Performed duties as a Personnel Clerk upon initial hire committed to over

nineteen years dedication for one employer. Increased responsibilities and

titles reaching an executive level position in support of Vice Presidents,

Directors and managers. Developed successful ongoing working rapport with

vendors; assisted internal customers and employees.

. Handled multiple tasks simultaneously working on projects of national

significance in support of a team effort. Provided assistance to senior

level Air Force customers and contractors.

. Edited PowerPoint presentations, as well as performed data entry on

Excel.

. Prepared other documentation using MS Word.

. Prepared travel arrangements, both international and domestic.

. Answered multi-line phones, directed calls and took messages and routed

to voice mail.

. Ordered supplies and maintained inventory.

. Worked on the SAP system.

. Processed mail, and performed any additional as needed projects.

EDUCATION

San Jose City College, San Jose, CA - AA in Business



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