NABEELA MASOOD

**** ********* **. **** # ***

Chantilly, VA 20151

703-***-****

abm3md@r.postjobfree.com

Summary

* **** * ***** ** IT industry experience with knowledge in Software Quality Assurance (Manual and

Automation testing) on client/server and web-based applications using automation tools like,

WinRunner, SOA Test, and Test Management tools like Test Director/ Quality Center and bug

tracking tools like Test Director & Visual Intercept.

8 Requirement Analysis with Use Case Diagrams, Class Diagrams, State Diagrams, Sequence and

Collaboration diagrams for Application Development.

9 Involved in entire QA life cycle, which includes Design, Developing Test Plan and execution of Test

Cases, Test Scripts and Test Strategy for both client-server and web-based applications

10 Proven Skills in all phases with the Software Development Life Cycle (SDLC) and Agile/ Scrum

Methodology very strong in the implementation and maintenance of Quality Engineering Processes.

Order Management and CDC Supply Chain Planning etc.

11 Experience with SOA, Service Oriented Modeling and Architecture principles using tools to model

business process, workflow and service objects (object oriented design) and with integration

technologies, including XML, XSD, SOAP and WSDL.

12 Proficient in analyzing the Business Requirements, Software Requirement Specifications,

Functional Design Documents to formulate Test Plans, Test Strategies and Test Cases for

Manual as well as Automated testing for various applications to ensure proper business compliance

13 Automating the QA processes using SOA Test and Win Runner.

14 Good expertise in writing reusable modular scripts for manual and automation testing for various

Business Applications like Financial, Banking and Insurance, Health Care,

15 Involved extensively in Multiple System Integration Testing (MSIT), Regression Testing,

Functional Testing, Security Testing, Database Testing, End to End System Testing, Full Site

Validation (FSV) and User Acceptance Testing.

16 Extensive documentation skills and proficient in utilizing Test Director/Quality Center as a Test

Management and defect tracking tool

17 Good in back-end testing using SQL queries, generating reports to ensure data integrity and to

validate business rules and experience in Web and Application Servers.

18 Working knowledge of Software methodologies SEI-Capability Maturity Model (CMM).

19 Extensive experience in UNIX and worked with different flavors of UNIX and Windows

environment.

20 Knowledge of Rational Unified Process (RUP) guidelines pertaining to Software testing.

21 Requisite Pro manager requirements, write good use cases, improve traceability, strengthen

collaboration, reduce project risk, and increase quality.

22 Quick Learner with strong applied experience in managing QA teams both local and at remote

locations.

23 Ability in maintaining good human relations which helps in working effectively in a team. Self-

motivated with goal-oriented approach

Technical Skills:

Testing tools : Win Runner 6.5/ /SOA Test 6.0

Tracking tools : HP Quality Center 9.0\100, Test Director 7.2/7.0

Languages : C, C++,dotNet, SQL, PL/SQL, TOAD,Java & Visual basic

Operating systems : Windows 95/98/2000/NT 4.0/XP, UNIX and

MS-DOS, MS Visio, MS Projects.

Databases : SQL Server 2000, Oracle 8i, DB2, MS-Access

Professional Experience:

xScion, (Assigned to CareFirst) VA April 09 –

Present

QA Lead/ Engineer

CareFirst BCBS is one of the largest healthcare providers to commercial and federal clients. In its

effort to transfer the health care proceeding system from FLEX to new technology, it developed a new product

for its Federal clients called FEP Claim Centralization.

FEP Claim Centralization is a multi-tiered J2EE application .I am assigned to testing one of the

layers called FEP Thin. FEP Thin focuses on validation of available Authorizations, Provider information,

Splitting the Claims, Pricer, Claims Check and Packaging information

Primary responsibilities are;

24 Responsible for creating Test plans and Test scenarios, Test sets and steps based on the

business requirements using Test Director/Quality Center

25 Developed and wrote a suite of Test Scripts that included Acceptance, Functional and Regression

test cases using HP Quality Centre.

26 Identifying the data elements required for processing a certain module

27 Creating Test Data for Integration and UAT testing

28 Executing SOA Test Scripts and analyzing the test results using XML

29 Executing test cases for UAT testing

30 Logging bugs in Share point and QC

31 Database testing, writing SQL queries in TOAD

32 Also involved in the Peer review of other modules

33 Involved in writing test cases for End to End and Pre-Adjudication testing

34 Testing PEGA business rules for Provider, Authorization and DCS.

35 Testing PEGA WorkStation for claim reflow. Which involves testing of complex logic for claim

processing, i.e. testing of Hierarchy, business rules etc

36 Leading the testing efforts and providing daily report to the manager.

37 SOA-Service Oriented Modeling and Architecture principles using tools to model business

process, workflow and service objects (object oriented design) and with integration technologies,

including XML, XSD, SOAP,SOAP UI and WSDL etc.

38 Parameterized the SOA Test scripts and data driven them to improve the flexibility of the tests.

39 Worked with the Development and Management Teams to solve the defects Reported in HP Quality

Center.

40 Created and executed the SQL Queries to validate the Database.

41 Involved in training of full time associates and new hires.

EbixExchange Inc. Oct. 2002 – Mar.

2009

Manager Quality Services Mar. 2007 –Mar.

2009

EbixExchange is the single largest commercial provider focusing on seamless

automated tools and custom solutions for the life insurance and annuity sales industry. EbixExchange offers

the industry-leading life and annuity systems VitalSales Suite, WinFlex, LifeSpeed, and AnnuityNET. EbixLife

and Finetre are the two product specialists that merged to form EbixExchange, a division of Ebix.

Worked on wide range of projects at EbixExchange mainly on Finetre’s products including

products related to Annuity net and Life speed. I designed and executed processes enabled Finetre to

succeed at building and deploying one of the rare Financial ASP/Exchange models in existence.

Primary responsibilities included;

42 Managing group of 10+ employees located in Herndon, VA and Noida, India

43 Estimating projected professional services QS hours (LOE) for the projects within 95% margin of

error

44 Going over the requirements for all the projects in current release

45 Analyzing the business requirements, assisting Project Managers in gathering and understanding the

requirements and filling in the gaps if any.

46 Communicating with Dev\PM\PD for missing or vague requirements

47 Attending the SDD reviews

48 Assigning out the tasks and following up with the team leads for progress

49 Wrote test cases and test plans and made sure updated documents are always available in VSS

50 Scheduling Test Case review meetings between Dev\PM and PD

51 Created Win runner scripts for the test cases and modified them using TSL where needed

52 Executed scripts on all test environments before releasing it to the client

53 Managed UAT testing group and was also involved in hands on testing, making sure the

development of the product is per requirements. Also helped clients in setting up their UAT test

cases and test data

54 Reported and retested the issues using Visual Intercept and Share point

55 Communicated with clients on Production Sev 1 issues until resolved

Lead Quality Services at Ebix Inc in Sep 2002 - Mar.2007

Primary responsibilities included;

56 Coming up with the Use Cases for the team

57 Internal review of the test cases created by the team

58 Scheduling all the meetings between QA, Dev, CIS and PD

59 Coordinating between QA, Dev, PMs for any updates

60 Running QA weekly meeting

61 Communicating for team issues to other departments

62 Reporting and raised issues to higher ups

63 Running weekly and monthly reports on bugs and on projects overall using MS Excel

64 Supporting all the issues coming to QA on short term notice

65 Also tested one or two projects along with managing the team

66 Conference call with India Team everyday to get updates and go with them on issues

67 Providing technical and non technical support to the QS, development and project management

groups

68 Communicating with other groups to make Quality Services better

69 Conducting training sessions for whole QS team and across different departments

70 As Sr QA was also involved in UAT testing, often helped clients understanding the system and test

cases for execution at their end.

SynQuest Inc. March 2001 – Oct

2001

Quality Assurance Engineer

Performed QA Testing, data models, tests scripts, documenting and reporting bugs, and related

responsibilities for this Supply Chain Solution Company's product “Tactical Planning Engine TPE”. Performed

in a WIN NT, Oracle 8.1.7, Cplex 7.0, Visual Basic, WinRunner 7.0, AIX, and HPUX.

71 Wrote detailed Test Plans and recorded Test scripts using Test Director 7.0.

72 Tested database using Golden 32 and SQL Plus.

73 Initiated the use of automation testing,(Win Runner)

74 Executed test scripts using Win Runner 7.0 against the application.

75 Performed unit testing of the GUI.

76 Regression testing following application development.

77 Replacing and creating new files using install Shield Wizard.

Overall I am a multi-tasking, self motivated, self starter team player, ability to lead other members

with either no or minimal supervision. I am best known for delivering quality projects with accurate

requirements and timely delivery and execution. Being in a fast-paced environment, I am capable of doing

things quickly without affecting the quality of a project. I am well capable of working under extreme pressures.

At Ebix Inc.I have also been engaged upon learning and executing Configuration Management

responsibilities and acting as a back up for existing CM under the Quality Services division I supervised. I

performed full build of deployments and hot fixes to our UAT environment

EDUCATION

B.A in English Literature

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