Robin L. Sutton

**** ******** **** ****.

Hilliard, OH 43026

614-***-****

abm0tc@r.postjobfree.com

Objective: Organized and dependable professional looking to further my

career in customer service as a licensed insurance agent or

account representative, utilizing my extensive training in

medical malpractice, property and liability insurance.

Experience:

11/ 97 - Present Willis of Ohio, Inc. (fka Berwanger Overmyer

Assoc./HRH), Columbus, Ohio

Account Manager

Account service of medical malpractice, property and casualty

insurance

Responsible for $3 million book of business

Licensed Agent for major malpractice and property & casualty insurance

carriers in Ohio

Handle new and renewal business processing including marketing,

invoicing, and summaries

Solicit other lines of business and coordinate work with producers

Work closely with underwriters and clients and have built strong

relationships with both

Work with surplus lines brokers to secure coverage for hard to place

physicians

Department liaison for The Doctors Company

Familiar with AS400 and Sagitta systems

07/94 - 11/97 Northwestern National/Highlands Insurance Co.,

Columbus, Ohio

Assistant Commercial Lines Underwriter

. Responsible for underwriting renewals and the review of endorsements

for the state of Pennsylvania

. Ran reports such as MVR's and D&B

. Reviewed all mail and determined if it needed underwriter review

. Worked directly with producers handling customer service details

04/93 - 07/94 Northwestern National/Highlands Insurance Co.,

Columbus, Ohio

Premium Audit Coordinator

. Responsible for the review and entry of workers compensation audits,

general liability and garage liability for Ohio, Indiana, Michigan,

Pennsylvania and South Carolina

. Worked directly with producers

07/87 - 04/93 Northwestern National/Highlands Insurance Co.,

Columbus, Ohio

Rater/Entry Operator II

. Processing of policy cancellations, endorsements and annual and

monthly auditing of workers compensation policies

. Processing/rating of new and renewal business

. Familiar with commercial ISO manual

12/85 - 07/87 First Choice Haircutters, Columbus, Ohio

Jr. Assistant Manager

. Basic managerial duties including accounting, store operations,

merchandising, inventory, and customer relations.

Education and Training:

. Licensed Ohio insurance agent - #276796

. Continuing education courses (20 hours required every 2 years in Ohio)

. Ohio State School of Cosmetology - Cosmetology license with managers

certificate

. Completed PRISMS based training course on professional problem solving

skills

. Completed self-study course on workers compensation, general

liability, and commercial property rating

. Completed PAAS training class, New York, NY

. Completed Professional Insurance Agents of Ohio Property and General

Liability course

References:

A list of professional references available upon request

Contact this candidate