Mrs. S.L. Thompson

**** **** **** *****

Montgomery, AL 36117

Phone: 334-***-****

Email: ablyma@r.postjobfree.com

Objective

To obtain a position that will enable me to use my strong organizational

skills, educational background, and ability to work well with people.

Skills

Microsoft Word, Excel, PowerPoint, Publisher, 10 key punch, great critical

thinking skills, revenue-generating capability, and detail oriented.

Work History

P3S Corporation Maxwell AFB, Gunter Annex, AL

October 2009 - Present

Business Development Specialist

. Establish and maintain database records of forecasted projected

milestones, (i.e. tradeshows schedules, briefings, etc.) and track

available funding, register personnel for conferences and order and

ship booth materials such as electricity, carpeting, etc.

. Design and publish Outreach materials such as IT purchasing guides and

buyer's guide, folders, and folder inserts.

. Assist in preparation and execution of the Air Force Information

Technology Conference ($30,000,000 impact in the community);

responsibilities include conference schedules, conference agendas and

meeting formats. I am the Small Business Chairperson for this

conference.

. Attend and actively participate in regular team meetings and other ad

hoc meetings with customers and Government personnel as required.

. Provide a summarization of trips in which the company provided

support and awareness of properties and goals of the federal

government.

. Collect organization data and information; develop statistical and

narrative data to justify changes, recommendations; prepare and

present briefings.

. Prepare and assist in presentation of briefings; collect pertinent

data and information; format statistical and narrative data.

Hewlett Packard Montgomery, AL

November 2007 - October 2009

Provider Assistance Representative

. Managed a high-volume workload within a deadline-driven environment.

Resolved an average of 550 inquiries in any given week and

consistently met performance benchmarks in all areas (speed, accuracy,

volume).

. Provided Medicaid recipients with coverage options and assisted

recipients with account updates, such as address changes and provider

changes.

. Coordinated travel vouchers, for recipients to travel to doctor visits

and transferred customer calls to appropriate staff and Medicaid

offices as necessary.

. Verified eligibility of medical services for patients of Medicaid. As

well as, answered queries from providers regarding claim submissions.

. Assisted providers with trouble shooting electronic claim submissions;

plus, I provided on-the-job training for new employees.

. Was recognized and rewarded for handling the most number of calls in

my unit.

Charley's Steakery Montgomery, AL

January 2007- December 2007

Assistant Manager

. Managed a team of 6 employees in a high-activity fast food restaurant

environment. Ensured that all customers feel welcome and are given

responsive, friendly, and courteous service at all times.

. Monitored food preparation for health and safety. Standardized

operations to maintain compliance with Health Department safety

standards. Made certain excellence by controlling quality,

streamlining operations, and monitoring performance.

. Handled employee records, payroll, and accounts payable. Totaled

receipts and balanced against daily sales figures. Make employment and

termination decisions.

. Prepare all required paperwork, including forms, reports, and

schedules in an organized and timely manner, while sustaining and

building upon a gross profit of 250,000 dollars annually.

Cash Time Montgomery,

AL October 2006 - February 2007

Manager in Training

. Greet customers, complete necessary documents, disclose rates, terms

and conditions of loans and obtain customer signatures.

. Used effective sales techniques to encourage customers to utilize

products and service options and performed withdrawal and deposit

functions.

. Maintained and grew existing store budget of $30,000 by identifying

opportunities through conducting marketing activities.

. Reviewed loans to ensure compliance with state and federal laws.

Refined compliance audit review processes and procedures, updated

system and matrices to comply with changes to statutes and/or industry

norms.

. Performed collection procedures against past due accounts.

Education

Auburn Montgomery

Bachelor's Degree: Criminal Justice

Master's Degree: Public Administration

Focus: Probation GPA 3.39 GPA 3.00

Awards: Dean's List

References are available upon request.

Contact this candidate