Melissa A. DeLisle

***** ****** ****

Houston, Texas 77070

713-***-****

ablw7n@r.postjobfree.com

SUMMARY

A challenging position in Human Resources utilizing a full range of skills,

experience and knowledge. Personal qualities include a high level of

integrity, dependability, loyalty and trust in matters of confidence.

Highly organized and service-oriented. I am effective with staff at all

levels. Excellent telephone and personal skills. Capable of working under

tight deadlines and meeting high performance goals.

PROFESSIONAL EXPERIENCE

November 2007 - present, AbitibiBowater, Houston, TX

Human Resources Representative

. Post open position requisitions on company website, Taleo and

CareerBuilder.

. Track recruiting progress from posting to hire, including screening

resumes for qualified candidates, conducting initial phone interviews

and scheduling face-to-face interviews.

. Coordinate company events and meetings to include room set up, audio

and visual needs, meals and travel accommodations.

. Process candidate background checks, conduct reference checks and

arrange for drug screening and physicals.

. Conduct new hire orientation.

. Process new hire paperwork and maintain both paper and electronic

confidential employee files.

. Maintain personnel database to include relevant employee data using

Excel spreadsheet.

. Process all employee status and rate changes. Track and ensure all

employee evaluations are submitted in a timely manner.

. Provide administrative support for the HR Director and 2 HR

Supervisors.

. Prepare and maintain Excel spreadsheets on monthly HR reports and

departmental metrics.

. Process and track STD, LTD, FMLA and Worker's Compensation claims.

. Process and prepare responses to all unemployment claims, as well as

participate in phone hearings.

. Provide guidance to management and associates regarding employment

issues, policy and procedure interpretation and application,

performance management, disciplinary action, payroll, benefits and

training.

August 2001 - November 2007, Cy-Fair Volunteer Fire Department, Houston, TX

Human Resources Coordinator

. Created a positive environment for volunteers and employees to utilize

HR as a resource in a newly created Human Resources Department.

. Responsible for recruiting and record-keeping for approximately 500

employees and members.

. Assist in the development of compensation structure for the

organization.

. Key player in the selection of benefit plans. Administer, maintain

cost, review and coordinate benefit programs.

. Responsible for all phases of pre-employment and random drug testing,

as well as background checks.

. Advise Chief Officers, Supervisors and employees regarding the

resolution of problems, corrective action and interpretation of

policies and procedures.

. Conduct new employee orientation and exit interviews.

. Provide training to employees and members on Diversity, Sexual

Harassment, Safety and various compliance-related topics.

. Process bi-weekly and bi-monthly payroll for 200+ employees. ADP and

PrimePay timekeeping systems.

August 1999-August 2001, Laboratory Corporation of America, Houston, TX

Human Resources Consultant

. Assisted HR Manager with employee counseling, disciplinary action and

terminations.

. Position Management. Compensation Plan administration and Performance

Management.

. Responsible for employee database maintenance for approximately 600

employees, which involved data entry for new hires, terminations, salary

changes, benefit enrollment and status changes.

. Assisted with the processing and tracking of Short-term disability

claims.

. Corresponded with supervisors and managers with regards to the employee's

disability and return to work status.

. Assisted employees with filing insurance claims, Life and AD&D claims as

well as enrollment in ESPP, 401K, and Flex Spending Accounts.

. Organized and assisted in company functions, i.e. Lab Week, Thanksgiving

and other holiday celebrations, and quarterly Employee Meetings.

. Trained new employees on the HR and Payroll systems.

. Interviewed for positions within the Human Resources department and

switchboard.

. Conducted new employee orientation.

. Processed bi-weekly payroll on Kronos Timekeeping System.

March 1997 - August 1999 BJ Services Company, Houston, TX

Benefits Specialist

. New hire orientation.

. Tracked and maintained employee Benefit Enrollment forms for all new

hires.

. Ensured proper documentation was provided for family status changes.

Data entry for all insurance changes. Sent out all COBRA and HIPAA

notifications.

. Responsible for all phases of short-term, long-term disability and FMLA,

including collecting unpaid insurance premiums.

. Maintain retiree database.

. Responsible for enrollment and withdrawals from the Employee Stock

Purchase Plan.

. Acted as back up for Retirement Thrift Plan, which involved approving

401K loans, processing loan payoffs, hardship withdrawals and general

questions.

. Assisted employees with any benefit questions. 4,000+ employees.

EDUCATION

Graduate, Business/Economics, Leesville High School, Leesville, Louisiana

Professional in Human Resources Certification (PHR)

ASSOCIATIONS

Member, Society of Human Resources Management (SHRM)

Member of National Association of Professional Women (NAPW)

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