T IFFA

NY ANDREWS

**** ********* *****

404-***-****

Decatur, GA 30035

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A highly skilled and experienced Loss Prevention Agent/officer with 5 years of

experience working within the team environment, in support of security needs.

Coordinates investigations of criminal cases, while also helping develop team

members through ongoing training and feedback. Commitment to company safety

and support, ensuring that losses are continuously evaluated and improvements are

made in a timely manner.

AREAS OF EXPERTISE

Internal/External Crisis/Risk Company Safety

Investigations Management Concerns

Security Management T eam Community

Leadership/Training Relations

Budgeting & Cost Collaborative CCTV & PTZ

Control Teamwork Operations

PROFESSIONAL

EXPERIENCE

OLD NAVY FAYETTEVILLE, GA

LOSS PREVENTION AGENT ATLANTA,GA

August 2013-June 2014

Implement or monitor processes to reduce property or financial losses including

internal/external theft investigations, or vendor fraud

Collaborate with law enforcement agencies to report or investigate crimes.. Testify

in civil or criminal court proceedings; Apprehend shoplifters in accordance

with guidelines

Conduct internal audits to identify problem areas or procedural deficiencies

Direct work of contract security officers or other loss prevention agents Identify

and report merchandise or stock shortages

Inspect buildings, equip ment, or access points to define security risks

Maintain documentation or reports on security/safety -related incidents or

Train establishment personnel in loss prevention ac tivities Verify

proper functioning of physical security systems, like closed -circuit televisions,

alarms, sensor tag systems, or locks.

Apprehend shoplifters in accordance with guidelines; Conduct employee b

ackground investigations review reports with operational or human resources

managers

Coordinate with risk management, human resources, or other departments to assist

in company programs, investigations, or training

Identify as well as report safety concerns to maintain a safe shopping working

environment. Respond to critical incidents, like catastrophic events, violent

weather, or civil disorders.

LOSS PREVENTION OFFICER ATLANTA,GA

July 2009-August-2013

Internal and External investigations.

Awareness training of employees including audits to insure they are fully

knowledgeable of company guidelines.

Ensure that activities on company time are in compliance with state and company

statues.

Train employees on company policies ad procedures.

Develop and implement opportunities to decrease company shortages.

Observe shoppers for suspicious behaviors

Apprehend Shoplifters

Partner with Local and state law enforcement to complete the apprehension

prosecution of shoplifters

DEPARTMENT LEAD HIGH POINT, NC

Febuary 2000- August 2009

Provide exceptional customer service of every interaction.

Train and Develop associates.

Provide feedback on how associates could optimize their day to day task.

Improve department operations

Make orders to ensure the customer has the merchandise available.

Provide input on the appropriate allocations of payroll and staffing hours

Joins floor walk with District Managers, Vice President, Store Director and Store

Manager

Drive completion of daily task

Organize and display merchandise in accordance to company merchandising

standards.

REFRENCES

AVAILABLE UPON REQUEST

Contact this candidate