SANDRA ALTADONNA

Danville, CA 925-***-**** ablv6j@r.postjobfree.com

ADMINISTRATIVE MANAGEMENT PROFESSIONAL

Versatile, polished business professional with extensive experience serving in office management and

administrative leadership roles. Instrumental in launching and establishing start up operations and SOPs.

Dedicated to ensuring smooth administrative workflow and identifying opportunities to improve accuracy,

productivity, and efficiency. Equal ability to perform autonomously or as a team leader. Adept at multi

tasking in high pressure work environments. Finely honed organizational, communication, and customer

service skills. Relevant core competencies include:

Office Operations Oversight A/P & A/R Administration Administrative Management

File & Record Maintenance Budget Administration Staff Supervision & Mentoring

Inventory Management Start up Operations Recruiting, Hiring & Training

Database Administration Vendor Relations Payroll Administration

Project Management Customer Service Travel and Calendar

Management

Proficient in: MS Office Suite, QuickBooks, ACT, MYOB

PROFESSIONAL EXPERIENCE

ALTADONNA COMMUNICATIONS, INC, Danville, CA 1998–2014

Medical industry practice management and marketing services company.

Manager, Administrative Services Director

Oversaw all administrative and office management functions; managed customer support, accounting,

purchasing, order processing, and shipping. Supervised, mentored, and trained 4 member administrative

staff. Coordinated logistics for seminars. Acted as primary liaison with customers; resolve escalated issues.

Managed vendor relations; ensured on time product delivery. Coordinated and managed all executive travel

arrangements.

• Launched company start up operations; recruited and hired administrative staff.

• Developed and established all SOPs, implemented statistical tracking programs, and designed

comprehensive ACT database management program to meet customer tracking needs.

• Created customized QuickBooks reports in alignment with specific company requirements.

CELERITY SYSTEMS, INC, Cupertino, CA 1995–1998

Reputed as the leading business in high speed data acquisition products and DSP systems.

Office Manager/Purchasing Administrator/Executive Assistant to CEO and CFO

Drove all daily office operations; supervised 35 member staff. Coordinated customer meetings, and

administered contracts. Partnered with vendors on accounts payables. Managed customer and vendor

relations. Maintained, tracked, and processed bills utilizing MYOB software; managed A/P and A/R

processes. Trained new hires in accounting software usage, phone systems, and customer service.

Coordinated and managed all executive travel arrangements.

• Recruited to serve as first ever Office Manager; developed and implemented all start up office

functions, policies, procedures, and executive administrative & purchasing systems.

• Launched purchasing department operations; built, organized, and maintained stockroom.

• Designed specialized spreadsheets and forms for tracking and organizational purposes.

• Established and maintained all major contracts and agreements with service vendors, including copier

supplier, phone system provider, and electronic part vendors.

• Selected to direct facility and equipment expansion to accommodate 30 additional employees.

• Created efficient system for tracking project schedules.

CINEMARK USA, Danville, CA 1991–1994

A leader in the motion picture exhibition industry with 500+ theatres across the US and Latin America.

Manager

Directed 60 member staff in managing operations for 7 screen cinema complex. Drove hiring, scheduling,

and training. Administered payroll, managed inventory, and oversaw customer service. Orchestrated movie

time schedules. Managed ticket and coupon audits, administered budget, and controlled cash fund.

• Resolved customer issues, and ensured high level of guest satisfaction.

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