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Obtain a management position that I can effectively utilize my loan
processing and leadership skills.
Education
**/**** ** ******* ********** of Phoenix Master's Degree in Business
Management and HR Las Vegas, NV
03/2004 to 05/2006 University of Phoenix Bachelor's Degree in
Business Administration Las Vegas, NV
08/1998 to 01/2000 Las Vegas College Associate's Degree in Business
Accounting Las Vegas, NV
Employment
01/2011-present Lead Operations Representative Bank of
America Las Vegas, NV
Responsible for reviewing FHA and VA closing
document(s) to resolve audit-identified defects for
notes, Deed of Trust and other applicable closing
docs. Responsible for contacting external customers
and internal business partners to correct closing
document issues, errors, and/or system discrepancies.
07/2010- 01/2011 Loan Document Specialist Wells Fargo Home
Mortgage Las Vegas, NV
Responsible for reviewing and analyzing FHA, VA and
Conventional loans within in a production based
environment. Duties include reviewing documents for
accuracy and perform data entry as required.
03/2009-07/2010 Consumer Loan Underwriter Wells Fargo
Financial Las Vegas, NV
Responsible for reviewing, analyzing, approving and
underwriting Real Estate loan accounts for FHA and
Conventional loans. Functions include reviewing
credit applications, credit bureau information,
appraisals, and income documents.
12/2005-03/2009 Loan Document Specialist Wells Fargo
Financial Las Vegas, NV
Obtain and prepare loan documents for FHA and
Conventional loans, verify income and credit
documents, verify insurance coverage, order
Appraisals, as needed to complete loan file. Other
duties include reviewing documents for accuracy and
completeness. Also maintained and update records and
files for processing of each loan; perform data
entry.
01/2008-3/2009 Casino Credit Clerk Wynn/Encore Casino
Las Vegas, NV
Assist patrons with completing casino credit
applications for gambling purposes. Other duties
include data entry, maintaining customer records and
exchange credit information with other casinos and
government agencies. Additional duties include
assist Credit manager with daily reports and staff
training needs.
03/2005-9/2007 Cage Credit Clerk Palms Casino Resort
Las Vegas, NV
Duties include establish and updating credit
application for the purpose of check cashing and
gambling privileges. In addition, assist cage
managers and supervisors with administrative tasks
such as answering phones, filing and updating guest
gaming records through Central Credit.
07/2004-03/2005 Cash Office Corrodinator/4th Key Manger
Homegoods Las Vegas, NV
Cash office duties include running daily reports,
balance safe and verify cash register and credit card
transactions. Manager duties include, train and
supervise twenty-five plus employees, and also ensure
the proper setup and processing of merchandise.
01/2002-07/2004 Sales Representative Household Credit Service
Las Vegas, NV
Responsible for handling incoming calls, sold
enhancement services and balance transfers, performed
account maintenance, collection and payment
arrangements.
04/2000-01/2002 Customer Service Representative Providian
Financial Las Vegas, NV
Duties include answering incoming calls regarding
various types of accounts, answer account related
questions; and assist customer with utilizing online
services. Other duties include sold fee-based
products to existing customer via telephone.
07/1999-3/2000 General Clerk Sprint Business Market
Organization Las Vegas, NV
Duties include providing managers, and technicians
with daily service orders and related support. Other
duties include dispatching; completing invoices, time
reporting, tracking of technicians daily work, and
answering inbound telephone calls.
12/1998-03/1999 Teller Nevada State Bank
Las Vegas, NV
Provided extensive customer service; paid out and
kept accurate records of all cash transactions;
filled orders for currency and coin; used the
computer to record deposits; and balance transactions
for the day using the computer and recorded results
daily on a balance sheet.
06/1997-12/1998 Administrative Assistant Nevada State
Bank Las Vegas, NV
Provided administrative support to managers, loan
offices, and training officers; prepared training
manuals; updated file information into bank's
computer system; created spreadsheets to track
progress of departments; updated manual file system;
registered students for classes; and answered
multiple phone lines.
Computer Skills
Proficient in the following computer programs:
Microsoft Word Microsoft PowerPoint Microsoft Excel
Microsoft Access Microsoft Outlook