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Customer Service Administrative Assistant

Location:
Baton Rouge, LA, 70810
Posted:
August 24, 2010

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Resume:

Ty Richards Burns

Professional Summary

. Administrative Assistant Professional with 2 years of experience and

** ***** ** ******* ******** experience

. Responsible for performing general clerical duties as well as handling

accounts payable, accounts receivable and collections, creating and

modifying documents, typing correspondences to other Attorney's and

clients, and researching, pricing and/or purchasing business services,

supplies and merchandise, coordinating and maintaining electronic and

paper records, setting up and coordinating legal meeting and

conferences, answering multi-line telephone, route calls, and record

accurate messages, maintaining Attorney's schedules, training, setting

goals and motivating the staff and coaching and ensuring exceptional

customer service

. Proficient in Microsoft Office Suite

Professional Experience

Administrative Assistant /Bookkeeper

Ezim Law Firm

December 2008-July 2010

. Responsible for performing general clerical duties as well as handling

accounts payable, accounts receivable and collections

. Accountable for creating and modifying documents, typing

correspondences to other Attorney's and clients, and researching,

pricing and/or purchasing business services, supplies and merchandise

. Coordinated and maintained electronic and paper records

. Set up and coordinated legal meeting and conferences

. Answered multi-line telephone, route calls, and record accurate

messages

. Maintained Attorney's schedules

Assistant Branch Manager

United Community Bank

October 2006-June 2008

. Responsible for overseeing daily operations of the branch and

employees

. Assisted customers and potential customers with banking products and

services

. Accountable for performing monthly audits and training new employees

. Maintained office in manager's absence

Branch Manager

Teche Federal Bank

January 2004-October 2006

. Responsible for promoting a culture of business development and

overseeing daily operations of the branch and employees

. Assisted customers and potential customers with banking products and

services

. Accountable for training, setting goals and motivating the staff

. Coached and ensured exceptional customer service

Teller Supervisor

Whitney National Bank

October 2001-January 2004

. Responsible for performing teller transactions and performing monthly

audits

. Accountable for referring bank products and services to customers

Education

Baton Rouge Community College

Completing coursework towards Bachelor's Degree in Accounting



Contact this candidate