Linda J. Curtis
Indianapolis IN 46239
***********@*****.***
**/****-**/****, ************** Assistant I
Eli Lilly and Company, Indianapolis, IN. Perform secretarial and administrative
duties for managers and department professionals, as well as periodic reception
duties. This position performs a wide variety of tasks to include but not limited
to: computer navigation, calendar management, meeting and travel arrangements,
audiovisual equipment set-up, collaborating with management and staff to prepare
various reports and compile departmental data. Prepare correspondence; maintain
browser-based departmental portals, management of supplies, sort/ship departmental
mail, and organize/maintain files. Act as a liaison between management, outside
vendors, and departmental staff to facilitate needs and continued building and
maintenance of both internal and external relationships. This position requires
knowledge of company policies and procedures, access to highly confidential and
sensitive information, which requires the utmost attention to detail. Demonstrate
independent judgment to plan, prioritize, and organize diversified workload, and
possess strong verbal and written communication skills. Commended for my leadership
skills and my ability to successfully manage ambiguous situations. Demonstrate
integrity and excellence in all daily conduct.
07/2007-01/2008, Administrative Assistant
DSS Consulting, Inc., on-site with Eli Lilly and Company, Indianapolis, IN. Perform
secretarial and administrative duties for managers and department professionals, as
well as periodic reception duties. This position performs a wide variety of tasks to
include but not limited to: calendar management, making meeting and travel
arrangements, collaborating with management and staff to prepare reports and compile
departmental data. Prepare correspondence; maintain browser-based departmental
portals, order supplies, sort departmental mail, and organize/maintain files. Act as
a liaison between management, outside vendors, and departmental staff to facilitate
needs. This position requires knowledge of company policies and procedures. Access
to highly confidential and sensitive information, which requires the utmost attention
to detail. Demonstrate independent judgment to plan, prioritize, and organize
diversified workload, and possess strong verbal and written communication skills.
02/2007-03/2007, Marketing Coordinator
Volt Services on-site at BD&A, Indianapolis, IN. Updating and maintaining orders for
pharmaceutical clients, order entry, maintain calendars of deliveries and follow-up
to ensure deadlines were met; create documents for sales proposals, research vendors.
12/2004 - 07/2007, Caretaker
Primary caretaker for elderly father
10/2003 - 12/2004, Administrative Assistant
DSS Consulting on-site at Eli Lilly and Company, Indianapolis, IN. 80% or more of
the position involves calendar maintenance, managing email, scheduling large
meetings, and electronic scheduling with Lotus Notes R6.5. Also support meeting
logistics. Made travel arrangements, including international travel. Additional
duties included creating / maintaining Excel spreadsheets, developing Power point
presentations, and the ability to juggle various projects as they arise on a
day-to-day basis. Delegated as the Training Coordinator to maintain all the
trainings for the Global Information Security Z1 team which they needed to complete.
Support the Global Electronic Library (GEL), which consists of Standard Operating
Procedures (SOP's), Individual Training Profiles (ITP's), and change requests (CR's),
etc. Supported: 1 manager, 3 team leaders, and team of 20 IT professionals in the
Global Information Security Team (GIST).
12/2000 - 08/2002, Administrative Assistant
Kelly Services on-site at Eli Lilly and Company, Indianapolis, Indiana. Provided
administrative support to the Global Sales Force Capability team. Supported 1
business partner and 3 marketing associates. Provided other support staff by
maintaining calendars, and made domestic and international travel arrangements.
Typed and edited correspondence, memos, meeting minutes, and statistical reports.
Created and maintained an effective filing system. Utilized the LILLY Lotus Notes
system to maintain schedules and calendars. Additional duties included creating /
maintaining Excel spreadsheets, developing Power point presentations, and the ability
to juggle various projects as they arise on a day-to-day basis.
11/1999 - 12/2000, Secretary
IUPUI Medical Center / Riley Hospital, Indianapolis, IN. Provided secretarial
support to the Child Development Center UTS Connect Office. Maintained a FileMaker
Pro database of 20,000 providers in the State of Indiana. Worked in conjunction with
the Indiana State Department of Health, CSHCS, Step Ahead, FSSA, and the Indiana
Perinatal Information Network.
03/1996 - 11/1999, Administrative Assistant
Indiana State Department of Health, Indianapolis, Indiana. Provide clerical
assistance to the Project Director and other SPRANS grant project team members.
Typed and edited correspondence, memos, meeting minutes, and statistical reports.
Located and complied data for special reports and projects. Reviewed requirements
for federal grant applications relative to grant proposals, bibliographical
referencing and writing the proposals.
Expertise
25+ years experience providing administrative support in a fast paced
environment
High level of discretion to handle sensitive and confidential information
Effective written and verbal communication skills
Communicate in a professional manner with customers and individuals at all
levels in the organization
Highly detail orientated, and highly accurate
Work in a fast paced environment adapting quickly to changing priorities
Proficient in Microsoft Office products including Word, Outlook, Excel and
PowerPoint and be able to quickly search and navigate the Internet
Able to type a minimum of 65 wpm with 90% accuracy
Superior organizational skills
Manage multiple tasks and changing priorities
Take ownership and prioritize projects
Work in a team environment
Responsibilities
1. Provides department with administrative and secretarial support:
a. Prepares and designs general correspondences, memos, charts, tables,
graphs, visual presentations, business documents, etc. Proofreads for
spelling, grammar, and layout, making appropriate changes. Responsible for
accuracy and clarity of the final copy.
b. Coordinates schedules, making appointments and establishing agendas.
c. Handles confidential and sensitive information.
d. Establishes, develops, maintains and update databases. Retrieves
information from files when needed.
2. Professionally administer all incoming calls:
a. Ensure phone calls are redirected accordingly
b. Greet guests in a professional, friendly, hospitable manner
c. Received, sorts and forwards incoming mail.
d. Coordinates the pick-up and delivery of express mail services (FedEx,
UPS, etc.)
3. Provides administrative and routine support for facilities operations:
a. Manage the ordering, receiving, stocking and distribution of office
supplies.
b. Ensures facilities are maintained in an orderly, clean and professional
appearance including conference rooms, break-rooms, reception area, common
areas, etc.
c. May also assist with other related clerical duties such as photocopying,
faxing, filing collating, and scanning.
d. Operates and maintains a variety of office equipment.
e. Acts as liaison for property management and various suppliers/vendors.
f. Coordinate company (onsite and offsite) event / meeting details.
Abilities
Multi-task and prioritize. Willing to work outside the 40 hour work week
schedule with variable hours, whenever applicable. Establish credibility,
to be decisive, but able to recognize and support executive's preferences
and priorities. Work independently, while also being a strong team player.
Takes direction from multiple people and refocus priorities easily.
Establish and maintain lasting relationships with client support staff.
Exercise considerable judgment and discretion in completing assignments.
Able to provide and accept feedback for improvement constructively.
Education
New Palestine High School
New Palestine, Indiana 46163
Business Administration
Diploma, 1967