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Project Sap

Location:
Sunnyvale, CA, 94086
Posted:
August 23, 2010

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Resume:

Shobha Ramkrishnan

**** **** *** ********* ** ***86

408-***-****, ablt4j@r.postjobfree.com

[pic]

Objective: Project or Program Manager role in a global high tech

organization.

Education

Santa Clara University, Leavey School of Business

Santa Clara, CA

Master of Business Administration June

2010

Concentrations in Marketing Management and Managing Technology and

Innovations.

Featured course projects -

. Marketing plan including social marketing for a small business and

for high tech product in a technology company

. Corporate strategy for a public limited company with varied product

lines

. Brand Audit for a medical appliance company

University of Bombay (Mumbai) Mumbai India

Bachelor of Accounting

National Institute of Industrial Engineering (NITIE) Mumbai,

India

Post Graduate Diploma in Computer Applications

Experience

Applied Materials (September 2001 - Present)

Project Lead

Project Management

Consolidated Applied Material's numerous data warehouses and complex

landscape which consists of combinations of custom home grown apps in

Oracle and SAP BI environment. Leading effort to study available tools in

the market and suggest a comprehensive Enterprise Data Warehouse (EDW)

Strategy. Source for data warehouse includes SAP, Oracle Manufacturing, I2,

Peoplesoft, and numerous silo databases and applications.

. Involved in forefront of Business Transformation initiative to

implement a singe ERP. Project coordinator for SRM application and for

implementing BI in SAP. Converted multiple data warehouses in Applied

Materials into SAP BI as part of this initiative.

. Replace I2 Supplier Analytics tool (I2 SRM) in SAP BI and making the

tool a Global Supplier Analytics Solution that caters to all business

groups and regions, study their analytics KPI and consolidate them

from a single source.

. Lead multiple corporate initiatives for cost cutting and applications

consolidation as initiative in Application Retirement project. Project

involves assessing the current landscape of Applied Materials and

working with application domains and business to design the future

landscape to migrate, consolidate and retire applications, servers and

databases and moving some systems towards a SAAS model.

. Created technical white papers, best standards and practices,

Functional and BRD docs; recognized as technical expert among peers in

department and upper management

Teamwork/Leadership

. Lead support team of 17 people for SAP BI to analyze issues and

resolve them

. Expert Lead for multiple corporate Data Warehouses at Applied

Materials, recognized as a Data Analytic and architecture with wide

exposure to STAR and Snowflake schemas and dimensional modeling.

Expanded the current warehouse functionality and directed an

initiative to re-architect data warehouse resulting in 65% reduction

of data load timings, increased customer satisfaction and ability to

track business conditions with almost real time visibility.

. Work as focal contact role for customers and was involved in extensive

coordination within IT department and cross functional units and

business.

. Worked as Production Support Lead for multiple ERP application,

Established and monitored Service Level Agreement (SLA) model to

enhance customer satisfaction and provide baseline for continual

improvement. Increased service levels by over 30%. Roles includes

extensive coordination with management, customers, production support

resources offshore and onsite, analysis of any enhancements, trouble

shooting.

. Directed an initiative to transition 75% of support and operational

activities offshore. Implemented Offshore Support Model, resulting in

cost reductions of greater than 40%.Played pivotal role on working

with multiple vendors and finalizing and tracking Key Performance

Indicators (KPIs).

. Led projects with varied teams from SAP, Deloitte, i2, Accenture and

offshore vendors for multiple projects across Applied Project.

Fortuna Technologies: (a consulting company)

Aug 1997 - Aug 2001

Consultant: Pacific Bell Directory (Sept 1998 to Mar 2001)

. Studied, developed and implemented a better solution to support

application that dealt with directory issue, headings, campaigns and

publication of Pacific Bell Directory for publication of white and

yellow pages in California and Nevada.

. Study, development, process improvement and trouble shooting of core

application that d

. Upgraded the existing system application from Oracle 6.0 to Oracle 7.3

and Developer 2000.

. Took a lead role in Y2K (Year 2000) project

Consultant: Quintiles BRI (Nov 1997 to Sep 1998)

. Worked on Medical Clinical Trial Study (National Cooperative Growth

Study for Genetech).

. Involved in developing software for conducting and analyzing clinical

trials in growth track hormonal treatment.



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