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Quality Assurance Customer Service

Location:
Hamilton, OH, 45013
Posted:
August 24, 2010

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Resume:

KEITH L. MACK

*** ******** ******

Hamilton, OH 45013

513-***-****

ablt0w@r.postjobfree.com

OBJECTIVE:

Seeking a stable position in which my management and leadership skills will effectively contribute to the

company’s growth.

PROFESSIONAL EXPERIENCE:

Labor Works

Hamilton, OH

Production Operator 2009- Present

• Excel in numerous positions in the warehouse industry, including fast-paced assembly line,

packing, sorting, and inventory control

• Consistently ensure clean and safe working environment

Crescent Park Fairfield,

OH

Shipper/Receiver 2008-2009

• Received and performed quality assurance through visual inspection on F110 airplane and

fighter jet parts

• Packaged and stacked products onto skids, ensuring load stabilization

• Instrumental in completing 3-week quality assurance assignment with team from Japan

Miami University Hamilton, OH

Help Desk Associate 2003-2005

• Assisted student body through computer technical issues

• Provided in-person and telephone customer service

• Maintained logs of students’ concerns and issues and corresponding means of resolution

Rent-A-Center

Buffalo, NY

Account Manager 2000-2001

• Managed all customer collection accounts

• Responsible for ensuring that merchandise was reclaimed in a timely manner

• Delivered products and assembled merchandise in customers’ residences as needed

• Responsible for accurate inventory control and daily bank deposits

EDUCATION & PROFESSIONAL TRAINING:

Urban League of Greater Cincinnati Cincinnati, OH

Certificate of Completion: Workforce Development Training 2010

Miami University Hamilton, OH

Attempting Business Management Bachelor Degree 2002-2007

• Miami University Multicultural Committee Member



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