BENTLEY TUCKER **** Wallace Pl. Philadelphia, PA *9139

Phone: 267-***-**** ablstf@r.postjobfree.com

OBJECTIVE: To successfully obtain a position within the hospitality industry that will offer a variety of challenges and responsibilities where my skills and abilities can be fully utilized.

EXPERIENCE

12/2014: UPS Philadelphia, PA

Package Handler

● Load packages on conveyor belts and on delivery trucks

● Move and store materials and products

● Stack materials in accordance to instructions

● Pack and seal products and materials

● Assist with unloading trucks

● Manage cycle counting and inventory control procedures

Renaissance Hotel Philadelphia, PA

7/2014: Housekeeper

● Clean rooms, lounges, lobbies, bathrooms and hallways

● Vacuum and wash carpets and rugs

● Empty wastepaper baskets and ashtrays

● Transport trash to waste disposal equipment

● Dust and polish wooden surfaces and furniture

2014: State Representative Vanessa Lowery-Brown Philadelphia, PA

Intern

● Provided customer service to constituents of Rep. Brown

● Answered phones and directed calls along with retrieving voice mail

● Prepared information packets for constituents and others

● Prepared food vouchers for eligible constituents

06/2010 Penn Care at Rittenhouse Philadelphia, PA

Medical Assistant Intern

● Secure personal information from patient

● Make courtesy calls to patients to remind them of their appointments

● Take patients vital signs, and perform venipuncture sticks when required

EDUCATION;

04/2014-06/2014 Philadelphia OIC Opportunities Inn Philadelphia, PA

The Training Institute

Housekeeping

● Course focused on several different aspects of housekeeping operations

● Learned the importance of guest satisfaction and routine room inspections

● Received instruction on guestroom, office, and classroom cleaning with an emphasis on hotel standards

● Received technical instruction in cleaning rooms within industry standards; developed bed making skills

Life Skills

● Learned unique management techniques to apply professionally

● Learned proper usage of professional language

● Learned the effective approach to handle conflict resolutions

● Learned how to work as a team and with a diverse population

Harris School of Business Philadelphia, PA

Diploma – Medical Assistant

SKILLS Microsoft word, excel and power point

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