T ANYA MURRAH

*** ***** **.

Berea, KY. *****

859-***-****

ablslb@r.postjobfree.com

Objective : Paralegal position for a busy law office.

Summary :

Seven years of claims adjusting experience. Possess Kentucky Adjusters license.

Proficient with Microsoft office and many other computer applications. Able to construct

legal documents and writings.

Self motivated.

Superior organizational skills.

Able to work in a team environment.

Able to work efficiently and independently.

Education :

Sullivan University, Lexington, KY

Associate of Science, Paralegal Studies

Anticipated graduation: September 2010 Deans list 3.95 GPA.

Internship study with the Kentucky Attorney General’s office, Special Prosecutions.

Attended the University of Kentucky. Lexington, KY. English, 20 credit hours completed.

Middle Tennessee State University. Murfreesboro, TN. Communications, 12 hours

completed.

University of Memphis. Memphis, TN. Communications, 6 credit hours completed.

A reas of study; English, Communications, Psychology, Microsoft office, most areas of the

law, and general coursework.

Related Courses and Skills

• Advanced Word Processing

• Keyboarding at 64 words per minute

• Spreadsheet (Excel), and Database Management (Access)

• Records Management

• Ten-key at 210 strokes per minute

• Presentation Software (PowerPoint, Presentations)

• Business Management

• Internet Software (Explorer, Netscape)

• Experienced in use of PDF files.

Experience :

M urrah Motors, Berea, KY. July 1 2010 to present.

Owner Operator

• Automotive Service and sales

• Write repair orders and dispatch to mechanics.

• Ensure exceptional customer service.

• Manage all accounts.

• Control expenses.

• Conduct independent automotive appraisals for The Doan Group and Various

I nsurance companies.

Murrah Dealer Services, Lexington, KY. 1994 to present.

Owner Operator

• Submit warranty claims for new car dealers.

• Consult with all departments to ensure proper documentation for warranty

submissions.

• Submit warranty claims quickly, accurately, and efficiently for immediate payment.

State Farm Insurance Company, Lexington, KY. and Murfreesboro, TN. Feb

1997-May 2006

Remote Field Estimator

• Responsible for inspecting and estimating vehicles in up to ten counties in rural KY.

Service First Claim Representative

• Responsible estimate reviews from DRP shops, payments, conflict resolutions,

ensure policy coverage's, and dispatching estimators when needed.

Remote Service First Inspector

• Work directly with body shops and customers to insure proper and safe repairs

w ithin company best practices and state guidelines.

Automobile Claim Representative

• Worked in a team environment to analyze, investigate, and determine liability on all

Kentucky claims. Assisted Body Shops, Customers, Attorneys, Physicians, etc. to

complete claims within state and company guidelines.

• Issued payments, set reserves, and prepared documentation for subrogation, SIU,

and prepared letters as needed.

• Maintained efficient log notes on all claims, sent applicable letters, and set

calendars for follow up.

Joe Holland Chevrolet & Conrad Chevrolet, Lexington, KY 1990-1994

Body Shop Manager

• Supervised up to ten employees.

• DRP shop for all major Insurance companies.

• General Motors customer service index of 98%.

• Took shop from $40K per month to $80K per month.

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