Tammy Knaeble

*** **** ***** ***** *****: 859-***-****

Berea, KY 40403

Employment History:

Employer: Multi-Band Richmond, KY 04/10-Present

Title: Tracker

Major Duties:

Call customers to give ETA’s

Receive calls from Technicians

Track where Technicians are

Call Supervisors to give updates on Technicians

N/C Truck Rolls

Employer: Menlo Worldwide

Title: Customer Service/Load Planner Aurora, IL 07/07-03/09

Oakdale, MN 03/09-11/09

Major Duties:

Call Customers to set up loads

Coordinate loads with carriers and customers

Resolve any problems that come up with pick up or delivery of loads

Managed four data bases

Route freight

Decide if load should go truck load or less than truck load

Run various reports

Work with DC’s to make sure loads are picked up on time

Answer 50-70 emails a day

Employer: Coldwell Banker Primus Oswego, IL 03/06-01/07

Title: Administrative Assistant

Major Duties:

Answered Phones

Created correspondence for the President and Vice President of the company

Analyzed Real Estate Agents earnings

Organized and kept files

Employer: Ramsey County Human Services St. Paul, MN 04/01-02/05

Title: Clerk III

Major Duties:

Took initiative to set-up spreadsheet to track caseload files to completion

Created manuals for reference

Wrote policies and procedures for existing clerk position

Used software to retrieve information and update

Sorted and Processed mail

Up keep of case files

Processed burial forms for payment

Created speadsheet to track amounts spent on burials

Face to face contact with clients for Food Stamps and Cash cards

Employer: Towers Management St. Paul, MN 09/06-12/99

Title: Resident Manager

Major Duties:

Managed daily operations of 84 units

Trained personnel

Daily meetings with Head of Maintenance to prioritize work orders

Daily meetings with Caretakers to assign duties

Over see Capital improvement projects

Supervised 6 employees

Keep notes to report weekly to the General Manager

Coordinate outside vendors for services and repairs

Property Tax Refund Reports

Organized, tracked and stored resident files and work orders

Tracking of prospects

Solely responsible for Marketing Apartments

Monthly budget control

Leasing and collection of application fees

Background and credit checks for potential residents

Preparation of leases

Collection of past due rent

Track resident turnover

Completed move in/out sheets

Office Skills:

10-key. Word. Excel. Custom data bases. Copier. Fax. Printer. PC. Scanner. Laminator

Education:

Graduate of Westview High School 1983-1986 General

Rasmussen Business College 1990-1991 Travel Administrative Assistant

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