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Accounting Technical Support

Location:
Lexington, KY, 40517
Posted:
August 26, 2010

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Resume:

John Chandler

**** ******* ****., ***. *, Lexington, KY 40517 859-***-****

ablrda@r.postjobfree.com

Qualifications Summary

Objective: Position as entry-level Accountant or Auditor that provides

learning and growth opportunities in accounting and business

> Accounting Procedures: Solid educational foundation in Generally

Accepted Accounting Principles including the use and preparation of

financial statements, the correct recognition of revenues and matching

of expenses, and end-of-period closing procedures. Familiar with

auditing, cost accounting, accounting information systems, and

personal tax principles.

> Technical Proficiencies: Knowledgeable in the use of information

systems in accounting and other aspects of business function.

Experienced with a broad range of programs including MS Office Suite,

QuickBooks, SAP and SQL Databases. Adept in the use of MySql / PHP /

HTML / CSS / C++ for creating computer and web applications. Advanced

skills in Excel including the use of Pivot Tables, advanced functions,

and VBA programming as well as the modeling and solving of business

problems using the Excel Solver add-on.

> Communication: Build rapport with customers through direct and

indirect communication, responding to account and technical queries

with professionalism. Research and present solutions and information

clearly and concisely for maximum comprehension.

> Key Strengths: Strong attention to detail and adherence of company

guidelines and procedures. Excellent team player with a positive

attitude who enjoys working closely with others. Ability to prioritize

responsibilities according to deadline and importance to ensure

attainment of SLA goals. Motivated to constantly improve and grow

professionally.

Educational Background

Bachelor of Science in Accounting, University of Kentucky, December 2009,

151 credit hours

BBA in Decision Science and Information Systems, University of

Kentucky, target for 2011

Sitting for the FAR section of the CPA Exam in October 2010

Memberships: Beta Alpha Psi; Kentucky Society of CPAs

Experience Highlights

IBM, Lexington, KY

System Support Operator (Contractor), 2003 - May 31, 2010

Perform specialized technical support functions to ensure ongoing

functionality of SAP, database and AIX systems, including monitoring,

troubleshooting, and performing system recycles. Liaise with customer to

evaluate technical issues during service outages and provide information

regarding resolution timeframes. Coordinate recovery efforts of account

management, technical support, and recovery management teams during

critical outages.

. Initiated system to ensure timely handling of all customer accounts

by tracking accounts allocated to each team member.

. Developed a script for a particular account that reduced the time

required to confirm weekend auto reboots from 2 hours down to 10

minutes.

Toyota Motors Manufacturing of Kentucky, Georgetown, KY

Team Member in Plastics Department, 1990 - 2001

Used the principles of the Toyota Production System to produce quality

parts in a fast-paced, sophisticated, manufacturing environment. Well-

versed in kaizen, muda, and kanban concepts. Participated in Quality

Circles and served on the Safety Task force.



Contact this candidate