NAME: Louis Angelici

EDUCATION:

A.S. Professional Studies Information Technology

Bergen Community College

B.A. Communication Studies -- Pursuing

Seton Hall's ROTC MSII Cadet

CERTIFICATIONS:

Dell Certified Notebook and Desktop Technician

Certification in A+ and Network+

TECHNICAL SKILLS:

Windows XP/7/8, Windows Server 2003/2008

Proficient in the use of Microsoft (Excel, PowerPoint, Word, Outlook)

SCCM 2007 and 2012,

A/V systems Tandberg and Polycom,

Limited experience with Pro Series, QuickBooks, Access, Autocad, Autodesk,

as well as programing languages C++, Python, HTML5, Java and CSS in

Microsoft's Visual Studios

Leadership, Computerized Telephony Integration CTI, EMI/EMC Solutions,

Electromechanical Assembly, Electromechanics, Electronic Distance-Measuring

Equipment, Fiber Optics, GPS, Microprocessor Applications.

ASSIGNMENTS:

Langan Engineering & Environmental Services

Computer Technician Cooperative September 2014 to

Present

. Troubleshooting technical issues on Windows based application and

hardware

. Repairing and maintaining all types of computer and peripheral

hardware including: setting up and repairing PC's, peripherals.

. Perform software installations, minor printer repair and support.

. Some administrative duties include documentation, filling, video

editing.

. Providing overall support to the IT department.

Seton Hall University October 2013 to

May 2014

Student Technician

. Provide support, troubleshoot repair SHU issued laptop computers for

students, faculty, staff and administrators.

. Diagnose and document laptop related issues, software installation,

configuration, troubleshooting and maintenance.

. Service laptop hardware related issues and/or send laptops for further

repair

. Enter all walk-in requests into the service now database as well as

check on the status of current database requests.

United States Army Reserve February 2012 to

Present

Computer/Detection Systems Repairer

. Security Clearance: Active Secret

. Responsible for maintaining, processing and troubleshooting military

computer systems/operations.

. Maintenance of networks, hardware and software

. Provide customer and network administration services

. Construct, edit and test computer programs

. Planning, designing and testing computer systems

Pearson Education May 2011 to August 2012

Intern

. Mentorship by a Pearson manager

. Leadership opportunities within the program

. Career-related seminars and guest lectures at the local and national

level

. Networking with Pearson managers and other interns in various

locations, functions, and businesses

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