Profile

A dynamic, detail oriented leader with management experience offering a

positive attitude and great phone skills that displays a positive attitude

while working in a fast paced environment.

Experience

CoManager, Little Caesars, Tampa, FL. 2009-2010

As CoManager I was responsible for complete customer satisfaction in a very

fast paced environment. My responsibilities included but were not limited

to taking phone orders, store inventory, employee schedules, employee

and manager training, as well as cash handling procedures including daily

deposits.

Manager, Westshore Pizza, Tampa, Fl. 2007-2009

As Manager I was responsible for running entire operation and reported

directly to owner. I answered multiline phone system and accurately

processed orders, scheduled all employees, hired and trained all

employees. I also handled all cash and credit transactions. I was

responsible for handling all customer complaints in a positive and

effective manor.

Assistant Manager, EZ Pawn, Tampa, Fl. 2004 - 2007

As Assistant Manager I processed customer payments, purchased product, and

excelled in customer sales. I met or exceeded my goals set by manager over

80% of my shifts. I also received the highest possible marks on mystery

phone inquiries.

Shift Leader, IHOP, Tampa, Fl. 2004

As a Shift Leader I was responsible for maintaining my station while

ensuring complete customer satisfaction of all customers. I maintained a

positive attitude in a fast paced environment while maintaining accuracy of

customers orders.

Receptionist/Accounts Payable, Wesco, Tampa, Fl. 2001 - 2004

I was responsible for answering multiline phone system while handling all

walk-in costumers. I also handled all filing and maintained appointment

scheduling for the Operations Manager. I also processed all accounts

payable accounts.

Education

Gaither High School, Tampa, Fl. 1998

Skills

I am a detail oriented, positive person that thrives in a fast paced

environment. I have excellent phone skills and am a self motivated, proven

leader. I am very out going and have great customer service skills.

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